顧客(日本大手半導体・電気メーカー)と工場間の受発注管理・出荷指示・受注見込と生産キャパシティの 調整・顧客への納期提示および交渉・調整業務
返品・苦情・返金対応、売買掛金の状況把握等、売上・請求管理に伴う業務
顧客との打ち合わせ等を通じ、差別化に繋がる顧客満足をオペレーションの側面から企画、実行
社内業務プロセスの提案・構築・検証・社内SOP業務、オペレーションシステムツールの最適化
Requirements 必須
顧客物流の担当窓口(貿易事務含)としての実務経験が3年以上あること
受発注・納期業務に関する基本的な知識とノウハウがあり、積極的に業務改善・効率化提案が可能なこと
オーダー・出荷・苦情管理システムを使用したオペレーション業務の経験があること
Outlook、Microsoft office全般のアプリケーションが使用可能なこと
日本語・英語(ビジネスレベル、実務経験必須 )・中国語尚可
Desired Skils 歓迎スキル::
営業管理業務(営業担当のサポート業務)の経験+
貿易または税法に関する知識・実務経験
業務作業効率向上におけるVB・マクロ等、ITソリューション構築の経験
半導体関連企業・商社での納期・受発注業務経験
Desired Personality 求められる人物像
連続性のある業務サポートの中で長期に渡る顧客との信頼関係を構築でき得る、顧客対応能力
顧客担当として仕事の成果に対する強い責任感と即戦力
関連部署との連携が重要であるため、高いコミュニケーション能力を備え、チームプレイヤー志向および柔軟性
セルフスターター
【1997年に横浜みなとみらい設立以来、TSMCジャパンは台湾本社の製造する半導体製品の管理、並びに同社の顧客が製造する製品に関する半導体製品の用途、特性、企画、データ等あるゆる技術上のサービスやサポートをお客様に提供しています】
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Onomichi TSMCJob Description 業務内容顧客(日本大手半導体・電気メーカー)と工場間の受発注管理・出荷指示・受注見込と生産キャパシティの 調整・顧客への納期提示および交渉・調整業務返品・苦情・返金対応、売買掛金の状況把握等、売上・請求管理に伴う業務顧客との打ち合わせ等を通じ、差別化に繋がる顧客満足をオペレーションの側面から企画、実行 · ...
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