Summary
Incumbent performs a variety of duties in support of the Recreation Program that may include Morale, Welfare, and Recreation (MWR) special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic

rental equipment, resale tickets, Library, Liberty, leisure skill classes and outdoor recreation or other similar MWR recreational services including grab-n-go, bowling and movies, fitness and sports.

Duties

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General (includes but not limited to):

• Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
• Provides information concerning facilities and operation.
• Ensures adherence to regulations, safety and security procedures.
• Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.
• Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling.
• Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.
• Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member.
• Adheres to NAVMED P-5010 sanitation requirements.
• Provides support for recreation event set up and break down.

Requirements
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Conditions of employment

• Work schedule is flexible and will vary as required by the needs of the program to include night, weekend, and holiday shifts as well as split days off.
• Must be able to obtain and maintain a National Agency Check with Written Inquires (NACI), upon hiring and renew every 5 years and/or a Child Care National Agency Check with Inquires when there is regular contact with children under the age of 18.
• Must have or be able to obtain and maintain the following certification within 90 days of hire: Emergency First Responder or Cardiopulmonary Resuscitation, Food Handlers, C.A.R.E (Controlling Alcohol Risks Effectively), and SOFA Drivers License
• Work may require sitting, walking, long periods of standing, bending and lifting of moderately heavy items up to 40 pounds without assistance and occasional lifting of heavier items with assistance.

Qualifications

• Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity.
• Skilled in keyboarding to include operation of point of sale systems as well as desktop computers.
• Ability to perform basic computer operations.
• Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
• Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.).
• Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division).
• Ability to identify customer needs, deliver expected service and/or resolve routine customer issues.
• Ability to communicate effectively both orally and in writing.

Education

• When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of your high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of your application package.
• Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
• Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
• All substitutions of education for experience will be made in accordance with OPM approved qualification standards.
• To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required.

• All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.

• *If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s).

• Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience.

• For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at and

Additional information

• Direct Deposit of Pay is required.
• Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
• Non-US Citizen or Non-US Bona Fide Resident Alien (Non-Green Card Holder) applicants who are SOFA sponsored must provide a completed police record check with at least seven (7) years of history from the embassy/consulate of their country of citizenship upon receipt of a formal job offer

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.