JP Purification

2週間前


Toshima City Solventum Full time
Description of the JP Purification and Filtration Customer Service Representative Role at Solventum, a new healthcare company spun off from 3M.

Job Overview:

Solventum is creating a leading global diversified health technology company with proven category leadership, exposure to attractive end-markets, an innovation mindset driving improved patient outcomes, collaborative customer relationships, deep global regulatory experience, operational excellence, and strong sales growth and profitability.

This role provides an opportunity to transition from other private, public, government or military experience to a Solventum career.

The Impact You'll Make in this Role

  • Expertise on Order Entry /Correction incl Manual Order entry /Air Shipment Mode order arrangement, Paperwork arrangement eg communication with logistic center, inventory status update to division.
  • RDD change operations, manual interventions due to order platform error eg Partner Portal/ EDI.
  • Data readiness for TDSA exit , handling customer transactions relates to order status, inquiries, back orders, proofs of delivery, expedition support and other related policies & procedures.
  • SAP Hana OTC deployment data & process readiness
  • Support Service Automation
  • Reviewing purchase order requirements to ensure compliance with Solventum terms & conditions.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

  • Good knowledge of order management systems
  • Good interpersonal skills, flexible and adaptable
  • Capable to respect deadlines, maintain data accuracy

Additional qualifications that could help you succeed even further in this role include:

  • Disciplined, organized.
  • Resilient
  • Good analytical capacity

Work location:

  • Work Your Way Eligible (Employee choice to work remote, on site, or hybrid)

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Salary: $60,000 - $80,000 per year

Estimated Salary: $70,000 per year