仕事内容:
店舗でレジをご利用の店員様から電話でお問い合わせ対応を行います。
電話で受けた内容をパソコンへ入力し、修理の担当者に引き継ぐ業務です。
主な問い合わせ内容
・レジに新しい商品の情報を設定したい
・商品を読み込むスキャナが光らない
・レシート用紙が切れそうなので発注したい など
トラブルをその場で解決する業務ではなく、
内容を整理して担当者へ引き継ぐ一次対応です。
機械に詳しい必要はなく、
マニュアル完備のため未経験の方も安心してスタートできます。
業務量の目安
・対応件数 1日約40件
・平均通話時間 1件あたり3分ほど
・後処理時間 4分程度 ベテランスタッフの場合
アピールポイント:
丁寧な研修とマニュアル完備
残業ほぼなし
長期安定勤務可
求める人材:
パソコンの基本入力ができる方
電話対応に抵抗のない方
勤務時間・曜日:
シフト制
8時30分から17時30分
9時から18時
10時から19時
11時から20時
休暇・休日:
シフト制 週5日勤務
有給休暇あり
希望休は月4日まで申請可
勤務地:
大阪市西区江戸堀
アクセス:
四ツ橋線 肥後橋駅から徒歩9分
京阪中之島線 中之島駅から徒歩10分
中央線、千日前線 阿波座駅から徒歩11分
給与:
交通費全額支給
時給1,400円
待遇・福利厚生:
社会保険完備
交通費全額支給
定期健康診断
その他:
雇用形態: 派遣社員
給与・報酬: 1,400円 (時給) 以上
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