Director, Hotel Revenue Optimization (HROD)

The Director, Hotel Revenue Optimization (HROD) ensures maximum revenue generation for hotels within the region and to PHR through effective use of the PHR Central Reservation System and distribution channels.

This role is an active part of the regional team supporting the region's hotels in terms of providing insight to optimize hotel revenue, reservations/revenue analysis and consultation, new hotel implementation, account development and penetration, and other key aspects of the member/PHR relationship.

Salary:$120,000 - $150,000 per year

Job Description:

Key Responsibilities:

• Perform regularly scheduled reviews of hotels in accordance with PHR service level standards and as agreed upon by Regional management.
• Conduct ongoing revenue strategy sessions with each hotel.
• Direct hotels to appropriate help resources and provide direct support as defined via the PHR Corporate Revenue Management Certification Process and focused on the unique needs of each hotel.
• Provide strategic insight into channel, rate, and distribution optimization during the contracting and implementation phase.
• Provide information to Regional Management on changes, enhancements, and general updates on PHR central reservations system, distribution channels, distribution opportunities, and ProTools.
• Present competitive market data for distribution channels to contribute to channel and revenue maximization in the region.
• Work with Corporate and Group Sales to influence hotels to accept revenue-generating business based on hotel strategy.
• Suggest and implement the most effective system optimization for member hotels.

Requirements:

• Minimum six years hospitality or travel industry experience including four years on-property or multi-hotel revenue management or hotel operations experience.
• Proven understanding of the principles of distribution, pricing and revenue management demonstrated through a case study of own experience.
• Fluency in spoken and written Japanese and English.
• Excellent relationship-building skills; customer service oriented; ability to manage multiple tasks; analytical ability to interpret statistical data; proven presentation skills.

Working Conditions:

The working environment is located in Tokyo. Office space is elegantly as well as functionally decorated including all required technology tools. The incumbent is seated most of the time when in the office. Travel 30-50% of the time as appropriate to support the overall expectation of the position.