About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Occupying the top floors of a landmark 39-floor tower, Four Seasons Hotel Tokyo at Otemachi seamlessly blends modern high-style design with classical Japanese elements. From tasteful event venues to dynamic dining and drinking spaces, the Hotel offers a unique experience that is distinctively Four Seasons. The Hotel boasts a prime location above Otemachi Station in Tokyo's prominent financial district, right next to the Imperial Palace. The SPA is a tranquil sky-high sanctuary, complete with water features: vitality pools, mist chairs, and traditional Japanese ofuro baths. Dining options range from est, a Michelin-starred contemporary French restaurant, to PIGNETO, which serves authentic Italian cuisine with an al fresco terrace. VIRTÙ, listed on Asia's 50 Best Bars, is an immersive concept bar that harmoniously blends the drinking cultures of two iconic capitals, Paris and Tokyo. THE LOUNGE is the perfect spot for anything from an impromptu business meeting to a glamorous afternoon tea, all enhanced by stunning views of the Imperial Palace Gardens and the breathtaking Tokyo skyline.

About the role

The Spa Director provides cutting edge advice and makes strategic and operational decisions for the department with regards to treatments and philosophies

What you will do

Ability to understand and have full knowledge of Hotel Information (Hotel information, Four Seasons information.

ホテル情報(ホテル情報、フォーシーズンズ情報など)を理解し、熟知すること。

Utilizes and ensures proper working condition of the hotel computer systems (e.g. property management, paging and radio systems), high-speed Internet system and facsimile machines.

ホテルコンピューターシステム(例:プロパティマネジメント、無線システム)、高速インターネットシステム、ファクシミリを活用・管理する。

Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem

ゲストとのつながりを築き、滞在全般や問題点についてゲストからフィードバックをいただく。問題に対して前向きに取り組み解決を図る。

Maintain a harmonious and professional relationship with team,co-workers, supervisors and all departments.

部下、同僚、上司、全ての部門と友好的かつプロとしての関係を維持する。

What you bring

To provide leadership to property Spa employees by providing cutting edge advice, answering questions, participating in special groups and facilitating communication and shared best practices.

The ability to give practical advice on creating a tasteful spa environment, and translate that into eye for detail and crispness.

To understand market trends and have a proven track record for collaborating with Directors of Marketing to put together sound business plans and supporting action steps.

Be articulate and confident and able to advocate the importance and relevance of the spa experience in both urban and resort locations.

To supervise the day-to-day operation of the Spa & Fitness Centre.

Ability to read, write and speak English and Japanese and other foreign language are preferable.

英語、日本語の読み書き、会話能力。その他外国語の能力があれば望ましい。

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• 50%F&B outlet discount for other Four Seasons Hotel in Japan.

• Complimentary Employee Meals

• Social insurance

• Define contribution benefit

• Yearly health checks up

Schedule & Hours:

• 40 working hours per week.

• 10 days off every month except February (9 days)

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