ACCOUNT LEAD

2日前

Tokyo egg
Working at egg isn't just a job. It's about making compelling and inspiring experiences for our clients and their audiences.

We work hard to create the magic. But we know how to have fun too. And it beats being just another cog in a faceless machine.

Bring your authentic self

At egg we care about each other as much as we care about our customers and our business. We celebrate uniqueness and are proud of the glorious human mosaic that is egg. And we're always on the lookout for fresh talent and friendly faces to enrich and expand our team.

Which brings us to you.

You're passionate about events and get a thrill out of exceeding clients' expectations. Details are important and you are laser-focused on deadlines. A hardcore multitasker, you get a kick out of juggling multiple projects at the same time. You are at the interface between production and commercial. You make sure that local production teams deliver with excellence and exceed client expectations. But you're also a people-person, a versatile team player who is capable of making your colleagues LOL.

What You'll Be Doing

In this role, you will work 100% on one of our key pharmaceutical clients


Supervising the production teams and ensuring best-in-class execution together with the Country Operations Director and in constant communication with the dedicated Key Account Lead.

Training all teams assigned to an event and ensure adherence to the client's operational standards, tools, and processes.
Managing communications between key clients and internal teams, including the resolution of client issues.
Monitor all financials of your assigned account.

Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.

Identify and co-create the processes and templates required for optimal account management.

This role can be based anywhere in Japan. Remote work is supported, with occasional travel as needed.

Must haves

(We really mean it. Candidates who do not meet the following criteria will not be considered.)

10+ years of event project management experience in the pharmaceutical/healthcare sector (logistic events, congress, internal events)
Experience in both an operational (project management) role and managing teams of up to 10 people
Extremely structured and process orientated
Budget creation, management, and consolidation experience
Eligibility to work in the country where the job is posted
Able to delegate and multi-task
Fluency in spoken and written English and Japanese

Nice to haves

Other language skills (except English & Japanese)
Previous agency experience
Knowledge on Cvent

What We Bring To The Table


A dynamic and inclusive company culture where we work really hard to have the right people doing the right job.

(We've been known to swap or create jobs in the past to make sure everyone is in their career sweet spot.)
Flexible working hours and structure (fully remote in some locations, hybrid in others)
Salary based on experience + performance-based variable pay bonus
Creative and brilliant colleagues
An annual get-together in some of the fanciest locations on the planet. We've been to Paris, New York, Dubai, Brussels and this year we are off to Marrakesh. Any ideas for 2026?

The perks

Remote setting
Home office / tech stipend
Subsidised gym membership
Free coffee in all offices
Workation
Access to OpenUp, a mental health support platform
Company iphone

The hiring process

Online application (You've swiped right.)
First intro phone/video call (We've swiped right, now let's find out if we have chemistry)
First round interview (We like you. Now it's time to get to know you better)
Second round interview (Hey, we like you a lot. Wanna meet the family?)
Offer (We're in love. We hope you are too)

The most important bit

At egg, everyone's ideas and perspectives are welcomed and encouraged.

We're constantly striving to do better and be better:

we give each other feedback regularly, not just top-down from leadership, but bottom-up and sideways too Accountability is key: it's okay to make mistakes as long as we own and learn from them.

People who thrive at egg have a deep curiosity to keep improving, learning and coaching others.

Our nest is made up of people from all walks of life and from different social and cultural backgrounds.

We firmly believe that diversity is not just a buzzword but a fundamental strength that fuels innovation, creativity, and excellence.

We are proud to welcome applications from individuals of all genders, including those who identify as transgender or non-binary, as well as from BIPOC communities, members of LGBTQ2S+ communities, and people with visible and non-visible disabilities.


Additionally, as an ESG (Environmental, Social, and Governance) driven company, we actively work to make a positive impact on our planet and society.

By joining our team, you will become part of a progressive organization that strives for ESG excellence and you will help us building a brighter future for everyone.

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