Requirements
Description and Requirements
■Job Summary
The Strategy Planning & Project Delivery role supports the Infrastructure Services Group by helping plan, organize, and oversee key activities across the organization. This position works with various teams to create clear goals, track progress, and ensure that projects and initiatives move forward smoothly. It also handles budgeting and financial planning, prepares reports for leadership, and helps coordinate responses to audits and compliance requirements.

In addition, the role supports vendor-related activities and works with internal partners to improve processes and strengthen overall operational efficiency. Through clear communication and effective coordination, this position helps ISG stay aligned with business priorities and deliver work in an organized and consistent way.

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Responsibilities

• Lead Strategic and Tactical Planning:

Define and execute long‑term strategies and short‑term tactics, set KPIs/OKRs, and align project delivery with organizational goals supported by accurate financial forecasting.

• Manage Project Portfolio:

Oversee complex, multi‑project programs and provide timely, structured reporting to executives and key stakeholders, ensuring transparency and proactive issue escalation.

• Project Initiation & Executive Reporting:

Initiate new projects by defining scope, objectives, timelines, and governance, and deliver concise, executive‑level reporting to support informed decision‑making.

• Audit and Compliance Response:

Serve as the primary point of contact for audit and compliance activities, including non‑financial risk assessments and remediation tracking.

• Drive Financial & Operational Excellence:

Manage budgets and forecasts, conduct financial planning cycles, and engage stakeholders—including executive leadership—in budgeting and financial performance discussions.

• Vendor Strategy Planning & Execution:

Develop, update, and execute vendor strategies aligned with organizational objectives, including performance evaluations, partnership optimization, and contract strategy.

A people manager is responsible for guiding and supporting team members by setting clear goals, providing ongoing feedback, and fostering a positive, collaborative work environment.

■ Requirements (Experience, Skills, Education)

• Proven experience leading project initiation and governance, including defining scope, objectives, timelines, and success criteria for large, cross‑functional initiatives.
• 10+ years in strategy, project management, PMO, or technology planning, with a track record of overseeing multi‑project portfolios and partnering with senior executives.
• Strong executive reporting capability — able to produce concise, structured reports and presentations, synthesize complex data into clear insights, and manage proactive issue/risk escalation.
• Advanced financial management skills, including budgeting, forecasting, investment planning, and interpreting financial/operational metrics to inform decisions.
• Hands‑on experience with audit, compliance, or risk‑management processes, including coordinating assessments, tracking remediation, and ensuring adherence to governance standards.
• Excellent stakeholder and vendor management, aligning IT, Finance, Risk/Compliance, Procurement, and external partners to drive outcomes and resolve conflicts.
• Bachelor's degree in Business, Information Systems, Engineering, or a related field

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Preferable
Excellent written and oral communication skills in English and Japanese preferred

Benefits We Offer
MetLife Japan offers a comprehensive benefits package that promotes work-life balance and employee wellbeing. Employees can take advantage of flex time policy and a generous time-off policy, national holidays, annual paid leave, special consecutive leave, and refreshment leave. We also provide full social insurance coverage, a commuting expense reimbursement, group insurance, and discounts on travel and English language lessons. To support work flexibility, employees also have hybrid work options, shortened working hours for parents with children in third grade or below, and a casual dress code.

About MetLife
MetLife Inc., through its subsidiaries and affiliates (MetLife), is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East.

MetLife Japan began operations in February 1973 as Japan's first foreign-owned life insurance company. Our purpose, "Always with you, building a more confident future," encapsulates our strong commitment to leveraging our global network and best practices worldwide to stand with our customers and build trust with our communities.