Sapporo
Thoth Pte. Ltd.
1. Conduct onboarding training sessions for new employees centered on service standards, product knowledge, and other essential elements of the role.
- Conduct training sessions to help team members effectively understand and adopt new game content and processes.
- Collaborate with the quality inspection team to evaluate training effectiveness, provide feedback, and identify areas for improvement.
- Collect practice data, write reports, and analyze the effectiveness of the training program. Provides recommendations to strengthen training initiatives.
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Sapporo Thoth Pte. Ltd.1. Lead and manage the content moderation team to ensure achievement of operational goals and requirements. · 2. Manage team performance to ensure achievement of performance goals and key performance indicators (KPIs). · 3. Assist team members in solving complex work problems and ...