Please find the English Job Description below.

必須の業務と責任(主要な活動)

• 売上、コスト、利益の最適化。
• ビジネスパフォーマンスの分析と予測。
• 購買契約の交渉や在庫管理。
• マーケティング計画の策定、市場動向を分析し、競争力を維持。消費者調査結果に基づく改善。
• 飲食部門の業務が効率的に行われ、サービス基準が守られているか確認。ピーク時の業務調整。
• 会社の文化、ビジョン、ミッション、コアバリューを常に体現し、ブランドの一貫性を保つ。
• ワインや飲料サービスのトレーニング、イベントの開催。ワインリストの維持、在庫管理、売上向上策の提案。

一般的なスキル

このポジションはチームワークと組織力、顧客サービス能力、予算管理スキルを求められます。

Essential Duties and Responsibilities

This position oversees the operation of the hotel's food and beverage department and includes the following responsibilities:

• Strategy and Execution: Propose and implement food and beverage promotions aligned with company strategy, and create/update operational manuals.
• Operations Management: Conduct regular meetings and briefings to ensure effective operation, working closely with the Culinary Division.
• Guest Service Quality: Uphold brand promises and deliver exceptional guest service. Emphasize internal customer service as well.
• Staff Development: Provide coaching and training to improve staff performance. Support performance reviews and career development.
• Financial Management: Optimize sales, costs, and profits. Analyze business performance, forecasting, and manage procurement and inventory.
• Marketing and Market Analysis: Develop annual marketing plans, monitor market trends, and make improvements based on customer feedback.
• Operational Monitoring: Ensure smooth operations during peak times and adherence to service standards.
• Cultural and Value Promotion: Represent the company's culture, vision, and values, maintaining brand consistency.
• Wine and Beverage Management: Train staff in wine and beverage service, manage wine lists, inventory, and propose strategies to boost revenue.
• Compliance and Safety: Ensure staff adherence to safety, hygiene, and fire regulations.

Required Skills – General skills

This role requires strong leadership, organizational skills, customer service abilities, and financial management expertise.