Job Summary

As a Supervisory Sales Associate, you will be the face of our company to both associates and customers. You will highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. The role involves assisting customers in recognizing the need for our products and services. Additionally, you will be responsible for leading a team of associates, ensuring a positive and productive work environment through continuous learning and staying up-to-date on products. Key qualifications include a moderate level of product knowledge, strong interpersonal and communication skills, basic math functions, and ability to multi-task while being attentive to customers.

Duties and Responsibilities:

• Provide premier customer service by engaging with customers, asking questions, listening to their needs, and directing them to merchandise.
• Maintain store appearance, including sales floor and inventory areas.
• Cross-sell products, suggest latest trends, and upsell based on customer individual needs.
• Use Point-of-Sales systems, process cash exchanges, discounts, gift cards, credit cards, debit cards, and handle cash accurately.
• Complete various forms of paperwork, reports, and reconciliation.
• Be responsible for security of cash, fixed assets, and merchandise inventory.
• Provide direction on assignments, prioritize projects, manage merchandise, and inventory.
• Achieve dependability through adherence to assigned work schedule and accurate follow-through on work assignments.

Supervisory Requirements:

• Provides effective leadership, demonstrates ability to direct, train, and motivate associates.
• Set a positive example, provide coaching and feedback timely and professionally, and provide direction, work assignments, training to sales associates.
• May open or close locations.

Qualifications:

• Product Knowledge: Moderate level of knowledge of products, merchandise.
• Experience: 1-2 years of Retail or relevant work experience required; 1 year of lead or supervisory experience preferred.
• Communication Skills: Strong interpersonal and communication skills.
• Reasoning Ability: Ability to multi-task while being attentive to customers, remaining flexible to the needs of the business, working as part of a team, and taking initiative independent of direct supervision.

The estimated salary for this position is $60,000 per year.

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