Organization Overview:

Citi Market Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in people and their development. We are transforming and simplifying our operating model creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and has significant impact across the lifecycle of a Trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group dedicated to overseeing the group service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first class experience when doing business with Citi.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm and our reputation.

We work closely with our external global peers, partners and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes, and drive strategy across our industry.

Job Purpose:

AVP role within the Equity Cash Sales Middle Office in Japan who supports Cash Equity Sales activities and is expected to be the future people manager of the team of 5

The team sits near sales/trader on the trading floor

The team is based across Tokyo and Okinawa and has global exposure

Handle multiple BAU tasks at a time; ensure trades are booked correctly, ensure trade confirmations are sent timely, work with our clients and business acting as point of contact to resolve any queries in collaboration with regional / global and internal/ external stakeholders

Recommend solutions to resolve complex issues

Participate in the implementation of assigned projects, including new products, services and upgrades to platforms

Perform other duties as assigned by supervisor

As a future people manager:

Support his/her manager, who is responsible for Equity Middle Office and Operations Client Relationship Management, in collaboration with other team leads especially when building people strategy

Provide informal guidance, and/or on the job training to new team members

Responsible for day-to-day resource management and allocation of work within the team/project

Promoting a culture of continuous improvement and cultivating a robust service and control environment

Qualifications and Skills:

Bachelor's/University degree

3 years+ of relevant experience in Equity Cash Sales Middle Office, or Equity Settlement Operations

People management experience (preferred)

Demonstrated comprehension of Equity (preferred)

Ability to establish and build trust with professionals throughout the business as a leader, advisor and business partner to the organization with a clear client orientation.

Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.

Strong, influential communicator who is articulate and concise, demonstrated success interacting with stakeholders in the business as well as the Operations, and Technologies

Energetic, flexible, collaborative, and proactive

Self-reliant, good problem solver, results oriented

Strong risk management and control mindset

Japanese: native or business level for both writing and speaking where client service can be provided

English: business level

JSDA Registered Representative (Class I)

Job Family Group:

Operations - Transaction Services

Job Family:

Securities and Derivatives Processing

Time Type:

Full time

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