Business Overview
Rakuten is the biggest marketplace of Japan and is the largest internet ecosystem with wide range of services ranging from e-Commerce, Travel, Banking, Fintech, Golf, Insurance, Instant Messaging, Mobile Network etc.
Rakuten's technology organization has more than 2000 employees across Product Management, Research, Analytics, Product Development and Operations. Rakuten's technical organization is responsible for building products that enable various business of Rakuten globally.
Department Overview
The Rakuten Search Department provides a powerful, customer-focused search engine to all the Rakuten Group services. This search engine is at confluence of supply and demand for each of the Rakuten Group businesses.
Whenever a customer visits any Rakuten services and inputs in a query or browses through categories, our search engine is at work.
We design, develop, and deploy high performance, fault-tolerant distributed search platform used by millions of Rakuten customers every day. Our Search Product Section works with various types of businesses within the Rakuten ecosystem.Position
Position Details
We are seeking a Technical Product Manager with an analytical mindset to spearhead the ongoing enhancement of our search user experience and functionality for services of Rakuten Group.
This role involves developing and executing a product roadmap aimed at optimizing search functionalities, ensuring that our users can quickly find relevant products and information.
A successful Product Manager in this position must be able to wear different hats and think like a customer, business owner, designer and enabler to deliver the best possible solution for a given problem and iterate.
Willingness to challenge the status quo and abundant passion to get things done would be a must have for this position.
Key ResponsibilitiesProduct Strategy & Roadmap
Own the Search platform roadmap and prioritization, balancing client needs, business impact, and technical risk
Define Search feature strategy aligned with business goals and user needs
Define and track success metrics and KPIs
Client Ownership & Requirements
Serve as the primary product and technical contact for clients
Lead client onboarding, integrations, migrations, and platform adoption
Translate business needs into PRDs, technical specifications, and acceptance criteria
Delivery & Program Execution
Own end-to-end delivery from requirement definition to launch
Orchestrate execution across Business, Engineering, Data, and Operations
Manage dependencies, risks, priorities, and timelines
Ensure delivery meets SLAs and quality standards
Experimentation & Data
Drive A/B testing and experimentation for search relevance and performance
Analyze data to improve relevance, performance, scalability, and reliability
Launch & Operations
Own launch planning, rollout, and post-launch monitoring
Lead incident follow-ups and root-cause analysis when required
Stakeholder Communication
Communicate product direction, progress, and outcomes to stakeholders and leadership
Partner with engineering on design decisions and trade-offs
Mandatory Qualifications
Education & Experience:
Bachelor's degree in Computer Science, Engineering, or related field
3-5+ years of Product/Technical Product Management experience
Experience with Search/Recommendation systems (e-commerce preferred)
Language & Communication
Fluent in Japanese & English (written and spoken)
Strong stakeholder communication skills, cross-functional collaboration and ownership mindset
Technical Skills
Product roadmapping, prioritization, and Agile delivery
Data-driven decision making and experimentation
Experience with Jira, Confluence, Notion, or similar tools
Desired Qualifications
Hands-on experience with search, recommendation, or analytics platforms
Experience with platform, infrastructure, or internal developer products
Exposure to ML/AI or data-intensive systems
Engineering background or strong technical education
Experience operating in global or highly scaled organizations
#engineer #productmanager #aianddatadiv
職務レベル
該当なし
雇用形態
正社員
職務タイプ
プロダクトマネージャー、マーケティング
業種
消費者向けサービス、ITサービス・ITコンサルティング、技術・情報・インターネット
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