Position Title:
Call Center Agent
Work location:
Fukuoka
Job Overview:
The role involves handling customer inquiries (via phone or email) regarding products managed by our client, a major Japanese IT company. Some training will be provided. Therefore, prior IT experience is not required if the candidate has sufficient call center experience.
Working Hours:
8-hour shifts between 9:00 AM – 11:00 PM (currently 9:00 AM – 6:00 PM JST)
Language Requirements:
• Fluent Japanese is mandatory.
• Basic English (reading/speaking) is a plus but not required.
Experience & Skills:
- Minimum 2 years of experience in call center operations (industry not specified)
- Team leadership experience in a call center for at least 1 year is a plus (formal supervisor title not required – team coordination experience is acceptable)
- Holding the "IT Passport" (IP) certification is preferred
- Any technical support experience with IT products is a plus
- Must be comfortable using PCs, with experience in Outlook and Excel
Interested candidates can email your CV to
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