Job Title: Sr. Manager, Program Management

Description:

We are seeking an exceptional Sr. Manager, Program Management to join our team at Amazon in Japan. This individual will be responsible for owning and developing the Direct Fulfillment (DF) program for Japan marketplace, including P/L and business & operational metrics.

The ideal candidate will have a strong background in team management, program or project management, and experience using data and metrics to drive improvements. They will lead a team of program managers and seller partner service manager and associates, develop long-term strategies for the DF business, and influence leadership decisions and product roadmap to scale business expansion.

About the Role:

• Lead a team of program managers and seller partner service manager and associates
• Hire new team members and develop all team members
• Develop and own JP DF business performance metrics, goals, and KPIs that directly impact P&L and CX
• Develop long-term strategies of JP DF business, influences leadership decisions and product roadmap to scale business expansion
• Work with program managers and business leaders to communicate and impact critical business initiatives
• Evaluate current state using lean techniques, Amazon tools, and data analysis
• Work directly with cross-functional teams to deliver network wide improvements
• Engage other Amazon business units globally to discuss best practices
• Deliver executive-level verbal and written briefings monthly/quarterly

Requirements:

• Bachelor's degree
• 7+ years of team management experience
• 7+ years of program or project management experience
• Experience using data and metrics to drive improvements
• Business level in both English and Japanese (verbal and writing)

PREFERRED QUALIFICATIONS:

• MBA
• Experience implementing repeatable processes and driving automation or standardization
• Bachelor's degree in management, business administration, economics, engineering, marketing
• Ability to develop innovative ideas for process challenges
• Excited about working in a diverse group and contributing to an inclusive culture

Estimated Salary: $120,000 - $180,000 per year

Location: Tokyo, Japan