Summary
This position is assigned to the Fleet and Family Readiness (FFR) Programs; Incumbent performs a variety of duties in support of the Fitness, Sports, and Aquatics Program that may also include Morale, Welfare, and Recreation (MWR) special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, Library, Liberty, leisure skill classes, and outdoor recreation.

Duties

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• Performs duties assigned and provides necessary services to authorized patrons, including general information, and support of recreation and fitness programs. Provides information concerning facilities and operation.
• Ensures adherence to regulations, safety, and security procedures. Assists in maintaining routine reports and/or performs clerical, custodial, and/or general maintenance duties as needed.
• Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation, and cash handling. Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loans, rentals, resale, and program registration; receives payments, and makes change.
• Greets patrons in person, answers the telephone, takes messages, handles customer requests, and makes referrals to the appropriate staff member.
• Adheres to NAVMED P-5010 sanitation requirements. Provides support for recreation events set up and break down.

Requirements
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Conditions of employment

• Satisfactorily complete all background checks to include National Agency Check with Written Inquiries (NACI).
• Incumbent must be able to work varied work schedules to include evenings, weekends, and holidays.

Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possess the following:

• Three (3) months of general experience.
• Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity.
• Skilled in keyboarding to include operation of point of sale systems as well as desktop computers.
• Ability to perform basic computer operations.
• Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
• Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.). Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division).
• Ability to identify customer needs, deliver expected service, and/or resolve routine customer issues. Ability to communicate effectively both orally and in writing.

Education

This position does not have an education qualification requirement.

Additional information

• Direct Deposit of Pay is required.
• Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
• All candidates must reside within the commuting area.
• Non-US Citizen or Non-US Bona Fide Resident Alien (Non-Green Card Holder) applicants who are SOFA sponsored must provide a completed police record check with at least seven (7) years of history from the embassy/consulate of their country of citizenship upon receipt of a formal job offer.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.