Minato City
International SOS
Senior Security Manager Assistance, North Asia Job Summary:
The Senior Security Manager Assistance, North Asia is a key conduit in understanding clients' needs and driving excellence in client experience, both in crisis and business as usual phases. This role is responsible for the day-to-day security case management delivery, ensuring high-quality and consistent Security Assistance services to North Asia-based clients operating globally.
Key Responsibilities:
Management and Leadership
• Provide supervision and guidance to Security Assistance team members in Japan and South Korea
• Professional management of Security Managers and Security Specialists, including professional development, appraisals, performance reviews and objective setting;
• Coordinate recruitment, onboarding and inductions of security team members under the supervision of the SDA and Head of MSAS, North Asia
Core Security Assistance Responsibilities
• Ensure the delivery of high-quality written and verbal security risk management and crisis management advice and assistance in line with agreed service delivery standards;
• Lead the delivery of complex and interventional assistance cases and 24/7 escalation and crisis management support for Japan.
Salary: Estimated salary is around $120,000 - $180,000 per year based on the title, job description, and location.