JOB SUMMARY
Directs and motivates team while personally assisting in the physical set up of the function rooms (e.g., tables, chairs, dance floors, podiums, etc.) and executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Monitors and controls financial and administrative responsibilities including asset protection.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Supporting Event Services Operations
• Ensures Red Coat program is in place in accordance with Catering Event Service minimum standard.
• Delegates tasks to ensure room sets are "on time" and meet Event Service Standards.
• Manages departmental inventories and assets including par levels and maintenance of equipment.
• Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).
• Manages departmental inventories and maintains equipment.
• Ensures candy rotation on all meeting room sets (if applicable).
• Establishes consistent standards for regular meeting room sets and VIP meeting room sets.
• Conducts function room inspections prior to each function to ensure the room is set according to specifications.
• Maintains cleanliness and sanitation standards in all banquet operation areas.
• Coordinates routine maintenance to ensure a quality meeting facility.
• Acts as a liaison between Banquets, Event Planning, Event Delivery teams and the group contact throughout the event.
• Coordinates the necessary departments to maintain the meeting room standards.
• Reviews the Diary weekly to ensure space maximization.
• Ensures function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements.
Providing Exceptional Customer Service
• Makes presence known to customer at all times.
• Stays available to solve problems and/or suggest alternatives to previous arrangements.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
Conducting Human Resources Activities
• Sets service goals for event service supervisors and employees in order to achieve Event Planner satisfaction goals.
• Ensures employees understand expectations and parameters.
• Attends and participates in all pertinent meetings.
• Leads shifts and actively participates in the servicing of events.
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Conducts monthly department meetings with Event Service staff.
• Schedules employees to ensure shift coverage and meet business demands and productivity goals; critiques any variances.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Minato-ku Marriott Full timeDirects and motivates team while personally assisting in physical set up of function rooms executing events based on requirements and standards. · Ensures Red Coat program is in place in accordance with Catering Event Service minimum standard. · Delegates tasks to ensure room set ...
-
東京都 港区, 日本タタ・コンサルタンシー・サービシズ株式会社 ￥4,500,000 - ￥10,500,000 per yearBYB特別キャンペーンSAP 生産/販売ビジネスコンサルタント · ERP (例:S/4 HANA) の導入に必要なさまざまなフェーズ (例: RFP 作成のサポート、提案と交渉、要件定義、設計、導入、移行のサポート) に参加し、主導します。ビジネス変革をリードするビジネス コンサルタントとしての知識と経験を積むことができます。 · ...
-
Global Banking
1日前
Minato-ku Goldman Sachs Full timeWe are looking for an ambitious team player to drive bespoke access for key institutional clients and build relationships with corporate clients in Japan to maximize impact. · Drive and own the bespoke access process with key institutional clients · Originate and execute various ...
-
Minato-ku Goldman Sachs Full timeThe Commercial Strategy Executive Director will be instrumental in driving the execution of commercial initiatives, client engagement, and cross-team collaboration in Asia Pacific. · ...
-
Minato-ku Goldman Sachs Full timeJapan Fund Services are part of the International Client Operations in Goldman Sachs Asset Management (GSAM) funds business. · ...
-
Global Banking
2週間前
Minato-Ku, Tokyo, Japan Goldman Sachs ￥1,000,000 - ￥1,200,000 per year+YOUR IMPACT · Looking for an ambitious team player to drive bespoke access in Japan. · +We build strong relationships with institutional clients. · ...
-
Minato-ku Goldman Sachs Full timeWe are looking for a motivated professional to join our Asset Management Product Development team, where you will help shape the future of our fund offerings and contribute to the firm's growth in a dynamic and evolving market. · ...
-
Minato-ku Goldman Sachs Full timeWe are looking for a motivated professional to join our team in Tokyo, where you will help shape the future of our business in Japan as well as the future of the Japanese investment management industry. · ...
-
Minato-ku Equinix Full timeWe are seeking a high-performing Country Partner Sales Leader to take our established partner business to the next level as we continue our efforts to build the World's Digital Infrastructure company.As a key member of Equinix's country and regional sales leadership team you will ...
-
Accounting Manager
2週間前
Minato-ku Careers at Marriott Full timeSupports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. · ...
-
Minato City, Tokyo ExabeamWe are searching for a passionate and dynamic Channel Account Manager to join our Japan sales team. · Achieve Key metrics with Partners in JapanAnnual sales bookings goal · Pipeline build goal · Net New Channel In Opportunity creation goal · ...
-
Minato-Ku, Tokyo, Japan Goldman SachsThe Executive Director will be instrumental in driving the execution of commercial initiatives, client engagement and cross-team collaboration in Asia Pacific. · ...
-
Minato-Ku, Tokyo, Japan Marriott Hotels ResortsThe Concierge will respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services by making arrangements or identifying appropriate providers. · ...
-
Minato-Ku, Tokyo, Japan Goldman SachsWe connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financ ...
-
東京都 港区 赤坂, Forvis Mazars Japan Co. Ltd., Remote job事業成長に伴い、インハウスでの給与計算及び社会保険関連の即戦力として活躍してくださる人材を探しております。 · 【業務内容】 · 社内給与計算の担当として、人事システムを使った勤怠管理および給与計算 · ...
-
Channel Account Manager
12時間前
Minato Exabeam Full timeWe are searching for a passionate and dynamic Channel Account Manager to join our Japan sales team. · ...
-
Minato-ku, Aichi Cummins Asia Pacific ￥3,500,000 - ￥6,000,000 per yearTechnical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer's site. · Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs ...
-
Minato-ku, Aichi Cummins Asia PacificTechnical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer's site. · ...
-
Minato-Ku, Tokyo, Japan Cummins ￥4,500,000 - ￥7,500,000 per year+Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer's site. · +Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs. · App ...
-
Minato City, Tokyo, Japan, Minato-City, Japan Veolia JapanWe are seeking a Communication Manager to support our Head of Communications and coach subordinates. · ...
-
Minato-ku, Aichi Cummins Asia Pacific ￥620,000 - ￥1,040,000 per yearTechnical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer's site. · ...
