Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.
As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.
If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We OfferLocation:
Kitakami,JPN
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.
We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
Visit our Careers website to learn more.At Applied Materials, we care about the health and wellbeing of our employees.
We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.
Learn more about our benefits.Key Responsibilities
Develops and maintains customer relationship with all relevant individuals in his/her district at all times, at all levels. Performs regular customer visits.
Manages, coaches and directs all customer engineers in his/her district. Responsible for salary planning, career planning, corrective actions where necessary, establishes objectives and performance appraisals. Gives formal updates to all employees. Business, new hires, new products. Can invite any guest speaker.
Initiates reports necessary for the business.
Be the prime interface with the Product Divisions:
tech support, training, spares, reliability.
Monitors the CSD Award Program with quarterly results (election, announcements). Monitors the "mentor" program so that all new engineers have a defined mentor.
Executes escalation procedure.
Responsible for account planning with District Sales Engineer. Provides support plan for system sales to CSD Management, Sales, Field Engineering. Responsible for financial forecast for his/her district. Responsible for cost efficiency with the district. Measured by the financial result.
Responsible for system installation; planning, reporting and execution, pre-facility meeting, start-up meeting, process support identification.
Manages RMA procedure. Measurement of the engineers on their effectiveness. Manages accuracy, understanding and update of Customer Engineer hours tracking. Personal cross check and signature, measures customer engineers, takes corrective action with customer engineers.
Functional Knowledge
Works on issues where analysis of situation or data requires review of relevant factors
Business Expertise
Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives
Leadership
Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees
Problem Solving
Exercises judgment within defined procedures and policies to determine appropriate action.
Impact
Erroneous decisions or failure to achieve results will cause delays in schedules.
Interpersonal Skills
Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Show more Show less-
Niigata アプライド マテリアルズ ジャパンWe design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect ...
-
Niigata アプライド マテリアルズ ジャパン+Job summary · As the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. · +ResponsibilitiesCollaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment · Use digital analytics for trou ...
-
Niigata アプライド マテリアルズ ジャパンWe empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. · ...
-
Niigata KLAThe Field Support Manager provides strategic leadership and direction for the delivery of pre- and post-sales services and support to clients/customers.Liaises between customers and manufacturing, sales, field service, order processing and accounting to resolve status, production ...
-
Niigata Baker HughesWe are looking for a highly motivated individual to lead our technical support team. As a Lead Technical Support Specialist, you will provide complete customer support and resolution of technical issues. · ...
-
Niigata-ken, Niigata DuPont Performance Products Japan Kabushiki KaishaAre you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power th ...
-
QC engineer
1週間前
Niigata-ken, Niigata DuPont Performance Products Japan Kabushiki KaishaAre you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the ...
-
Niigata-ken, Niigata DuPont Performance Products Japan Kabushiki KaishaThe position will be in Niigata, Japan and responsible for Quality of the products manufactured at Sasakami Plant in Japan. · ...
-
Plant Leader
2週間前
Gosen Baker HughesWe are seeking a Plant Leader to oversee manufacturing operations and lead end-to-end project execution. · As Plant Leader, you will manage production facilities to reach defined targets in quality, cost, delivery and safety. · Fuel your passion for leading teams and driving busi ...