Description

Job Summary:

This is a dynamic and challenging role that requires a highly organized and results-driven individual to manage site operations, engineering management, general accountability, vendor management, health & safety management, financial management, and administration. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:

• Site Operations Management:
• Helpdesk operation by using ticket system
• Respond and assist with requests from users
• Consolidate information & generate reports, communications & documents as required by management.
• Assist in the implementation of Industry Best Practice operations
• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
• Drive key initiatives for process improvements and drive efficiencies.
• Plan, support and participate to Facilities organised events
• To be a POC of the site and manage/maintain good relationships with BM companies.
• All other tasks and duties as assigned
• 24/7 emergency call support and site attendance is required
• Engineering Management:
• To follow the agreed service delivery as indicated in the Site Field Manual for Engineering Services.
• Proactively develop & manage key strategies to minimize & control energy consumption across the designated building/portfolio.
• Proactively manage the planned & reactive fabric repairs & maintenance to maintain the property / workplace to agreed standards.
• Monitor & manage the operational & statutory compliance of all fire & life safety systems through the third-party service providers.
• General Accountability:
• Monitor & manage the operational & statutory maintenance of all building electrical systems through the third-party service providers.
• Monitor & manage the planned preventative maintenance regime for all mechanical systems through the third-party service providers.
• Monitor & manage the contractor induction program for the allocated building / portfolio to ensure compliance with agreed process.
• Manage all regular / irregular service provider JSAs to ensure compliance with agreed processes.
• Manage building asset registers to maintain an accurate database.
• Support project resources by taking ownership of post PC defects monitoring & rectification in line with agreed scope.
• Management of Minor works projects in line with the agreed project filter.
• Provide all relevant mentoring support to the Facilities Manager for other sites.
• Vendor Management:
• Responsible for periodic assessments on vendors and feedback and coaching on issues.
• Expected to work with vendors on quality of services and embrace continuous improvement of services
• Manage service contracts, including inspections and quality management of service delivery
• Prepare tender documentation, evaluation of tenders; prepare contracts
• Management of contract resources to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client.
• Health & Safety Management:
• Implement and manage safety procedures to ensure the provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health and safety standards
• Financial Management:
• Compilation of appropriate financial commitment data to support the annual property budget process.
• Completion of monthly accrual & forecast information to support the month-end financial processes
• Administration:
• Assistance with the preparation and presentation of monthly client dashboard reports
• Excellent record keeping ensures that all capital works have received the landlords written approval inclusive of all handover and DLP processes are completed.

Location: On-site –Tokyo, Japan

Salary: Estimated salary range: ¥6,000,000 - ¥8,000,000 per annum.

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