At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Amazon has great opportunities to pursue a career as a leader in Program Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability.Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams.
Role Summary
You will drive programs, partnerships, and features that help us fully utilize the Alternate Channels network for Amazon Logistics (AMZL) Japan, help in expanding selection and growth of Amazon non-van-based deliveries across the country.
This role offers the opportunity to partner closely with multiple functions and teams including DS Operations, Field Teams, Tech team, Customer Service and Shipment Delivery support teams, finance, legal and PR teams.
The ability to influence others without authority and speed to execution will be critical to success in this role.The ideal candidate possesses a track record of successful relationship management, program and project management, strong analytical and business acumen, and experience managing reporting and analysis.
Great communication skills, Bias for Action, Deliver Results and Earn Trust will be essential to your success. The candidate is a self-starter who will take ownership of program and business problems to deliver successful results.Defining a seamless customer/delivery experience for Alternate Channels Partners in Japan
Creating strategy, setting priorities and communicating across business partners and stakeholders for timely execution
Plan and execute tech configurations related to Amazon Alternate Channels Partner for scale and sustainability.
Architect and deploy a sophisticated multi-dimensional operational framework that intrinsically prioritizes safety protocols through strategic risk mitigation.
Translating the customer experience into a logical sequence and mapping our roadmap and program initiatives to measurable business value.
Collaborate with cross functional teams within Amazon Logistics and outside Amazon logistics to define strategy for acquisition and partner onboarding.
Work closely with ACES and station operations teams to launch, scale and implement processes and product changes.Working with operations, product and tech teams to make prioritization/emulate good practices and conceptualize and implement program and tech interventions.
Identify process gaps and drive projects for sustained improvements, influencing and working with technology, operations and business teams and leaders.
Identify cost saving opportunities and execute raising the bar on customer and partner experienceKey job responsibilities
As leaders in innovative delivery solutions, the Alternate Channels team shapes the future of non-van delivery methods across Amazon Logistics Japan.
As a Sr. Program Manager in Alternate Channels, your day revolves around driving operational excellence through continuous collaboration.
You'll partner with internal teams (Operations, Transportation, Tech, Finance) and external stakeholders (delivery partners, vendors) to build and optimize our non-van delivery network.
From analyzing performance metrics and leading cross-functional meetings to developing scalable processes and conducting field observations, you'll balance daily operations with long-term strategic planning.
Your focus remains on creating robust foundations that will support the future growth of Amazon's innovative delivery channels in Japan.
Basic Qualifications5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Speak, write, and read fluently in English
Preferred Qualifications
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Speak, write, and read fluently in Japanese
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Company - Amazon Japan G.K. - A43
Job ID:
A
Show more Show less
-
Tokyo AmazonWe re working to be the most customer centric company on earth To get there we need exceptionally talented bright and driven people Amazon has great opportunities to pursue a career as a leader in Program Management · You will drive programs partnerships and features that help us ...
-
Tokyo Amazon Full timeAs leaders in innovative delivery solutions, the Alternate Channels team shapes the future of non-van delivery methods across Amazon Logistics Japan. · ...
-
Sr. Program Manager
2ヶ月前
Tokyo PlayStation ￥20,000,000 - ￥25,000,000 per yearPlayStationプラットフォームの製品やサービスが【企画から市場導入に至るまでの一連の流れ(End to End)】を支える、プログラムマネジメント業務です。製品の立ち上がりをゼロから見届け、チームと一緒に「モノが世に出る瞬間」に関われる醍醐味があります。 ...
-
Tokyo Amazon ￥1,500,000 - ￥2,500,000 per yearYou will drive programs partnerships and features that help us fully utilize the Alternate Channels network for Amazon Logistics AMZL Japan helping in expanding selection and growth of Amazon non-van-based deliveries across the country. · ...
-
Tokyo Amazon Full time￥900,000 - ￥1,500,000 per yearYou will drive programs partnerships features that help us fully utilize Alternate Channels network for Amazon Logistics AMZL Japan to expand selection growth non van deliveries across country. · ...
-
Tokyo Amazon+You will drive programs, partnerships, and features that help us fully utilize the Alternate Channels network for Amazon Logistics (AMZL) Japan... · +Plan and execute tech configurations related to Amazon Alternate Channels Partner for scale and sustainability. · Architect and d ...
-
Tokyo AmazonAmazon拠点の新規工事や改修工事のプロジェクトマネージャーとして、スケジュールや予算のプランニングをおこない、実行段階において進捗管理とリスク管理をおこなう。政府や自治体といった社外ステークホルダーとネットワークを構築し、今までにない新しい建屋・設備に関する革新的なソリューションを提案する。 · ...
-
Tokyo Amazon Full timeアマゾンジャパンの成長に直接影響を与える事ができます。そして、政府や自治体といった社外ステークホルダーとネットワークを構築し、法改正や規制緩和をおこなうことで、革新的なソリューションを生み出すダイナミックな活動をおこないます。また、社内経営層はじめJCFS各チームやファイナンス、調達部門等、様々なステークホルダーとの協業が必要なポジションです。海外のチームとも交流を持ち、相互のベストプラクティスの横展開を積極的に推進する事でアマゾン、アマゾンジャパン並びに自分自身の成長に繋げる事ができます。 · ...
-
Tokyo Amazonオペレーション技術統括本部(英語名称JCFS: Japan Customer Fulfillment Solutions)はアマゾンジャパン オペレーション部門(JP Ops)の中核部門として、物流プロセスの設計・導入・改善に取り組むとともに、物流プロセスのベースとなる建屋の設計を最適化して、拠点の価値を最大化することに注力しています。アマゾンジャパンは商品をお客様に迅速にお届けするための大規模拠点の立ち上げをリードするプロジェクトマネジメントをおこなうとともに、今までない新しい建屋・設備に関するイノベーションやソリューションを生み出すことで、拠点の価値 ...
-
Tokyo Amazon Full timeアマゾンジャパンのオペレーションテクノロジー統括本部JCFSは、物流プロセスの設計・導入・改善に取り組むとともに、物流プロセスのベースとなる建屋の設計を最適化して拠点の価値を最大化することに注力しています。 アマゾンジャパンは、アマゾンドットコム東京オフィスでの新規工事や改修工事のプロジェクトにおいて、マスタープランを作成し予算管理リスク管理を行うProject Managerを探しています。 · ...
-
Tokyo Amazon ￥900,000 - ￥1,200,000 per year+Job summary · As leaders in innovative delivery solutions Amazon is building Japans most trusted delivery channel in Japan. · +5+ years of program or project management experience · Experience using data and metrics to determine and drive improvements · + · ...
-
Sr. Program Manager
4週間前
Tokyo AmazonThe Amazon B2B Payment & Lending team provides payment services including various payment methods to customers using Amazon Business.This position is responsible for defining and executing the Go-to-Market strategy for payment method centered on Pay By Invoice (PBI), while drivin ...
-
Sr. Program Manager
4週間前
Tokyo Amazon Full timeThe Amazon B2B Payment & Lending team provides payment services including various payment methods to customers using Amazon Business.This position as a Senior Program Manager is responsible for defining and executing the Go-to-Market strategy for payment method centered on Pay By ...
-
London NetskopeWe continue to scale our world class Professional Services organization to drive value and success for our customers, including the US Federal Government. · The Sr. Technical Project Manager (TPM) for the Americas and US Federal, you will be responsible for: Manage a large number ...
-
Tokyo Wix Full time￥120,000 - ￥240,000 per yearAs the Senior Customer Success Manager for Channel and Enterprise, you'll guide a team of Customer Success Managers, develop and implement strategic plans, and strengthen client relationships. · ...
-
Tokyo Wix ￥6,000,000 - ￥12,000,000 per yearAs the Senior Customer Success Manager for Channel and Enterprise, you'll guide a team of Customer Success Managers, develop and implement strategic plans, and strengthen client relationships · Lead and mentor a team of individual Customer Success Managers (CSMs), inspiring and c ...
-
Tokyo Gilead Sciences ￥2,500,000 - ￥4,500,000 per yearWe're seeking a Sr Manager, Marketing Operations Omni-Channel Strategy Manager to join our team at Gilead. As a key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. · This individu ...
-
Tokyo Stanley 1913This Sr. Program Manager, Supply Chain will oversee and manage the performance of third-party logistics (3PL) providers to ensure service level agreements and cost targets are met. The role requires strong analytical skills, attention to detail, and a good understanding of supply ...
-
Tokyo Amazon ￥5,000,000 - ￥10,000,000 per yearAre you excited to drive high-visibility, strategic logistics and technology solutions? Central Operations (Ops) JP is looking for an experienced Program Manager with a strong record of achieving results, to own and execute strategic initiatives for Central Ops Systems Management ...
-
Tokyo Amazon Full time￥120,000 - ￥180,000 per yearAre you excited to drive high-visibility, strategic logistics and technology solutions? Central Operations (Ops) JP is looking for an experienced Program Manager with a strong record of achieving results, to own and execute strategic initiatives for Central Ops Systems Management ...
-
Tokyo myGwork - LGBTQ+ Business CommunityThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. · Please do not contact the recruiter directly. · Description · At Amazon, we're working to be the most customer-centric company on earth. To ge ...
