Tokyo MetLife

Open Position Background

This position aims to ensure stable operation of various systems that are essential for daily life insurance operations, by early detection of incidents or early recovery when incidents occur.

Our company is progressing with a wide range of system development projects such as new product development, system infrastructure renewal, digitalization, and regulatory compliance. We are looking for a Production Management Analyst to carry out and promote the implementation and automation of production environment operations (such as deployment) to achieve the above objectives amidst such projects.

Job Responsibilities

You will be responsible for the following tasks:

  • Production Operation
  • Deployment to production and its support
  • Investigation and support of causes in case of incident occurrence
  • Recovery work in case of incident occurrence and its support
  • Collaboration with other teams within the group and infrastructure/application development teams outside the group, etc.
  • Operation Improvement
  • Promotion of deployment automation using scripts, etc.
  • Promotion of regular operation efficiency for production such as log collection and analysis
  • Issue resolution in implementing operations in new areas such as cloud environments

Through this role, you will have the opportunity to acquire knowledge of our company's systems, deepen your understanding of new technologies, insurance product knowledge, and relevant regulations, laws, among others. Additionally, you will develop a broad perspective and problem-solving skills, enabling you to build a diverse career path in the future.

Experience, Skills, Qualifications, Education (Mandatory)

  • Development or operational experience with applications and databases on Linux and Windows (3 years or more)
  • Development or operational experience with cloud technology, containers, databases, networks, monitoring/logging, storage, etc. (1 year or more)
  • English proficiency (reading and writing level for emails)
  • Strong communication skills to collaborate smoothly and flexibly with relevant departments
  • Ability to solve complex problems with motivation

■ Certifications:

AWS / Azure

Oracle Master

Experience, Skills, Qualifications, Education (Optional)

  • Experience in system development or operational maintenance at life insurance companies or financial institutions
  • Experience in system operation based on ITIL (Information Technology Infrastructure Library)
  • System monitoring operations (24H/365Days)
  • Knowledge of cloud design patterns, hub-spoke NW design, redundancy, self-repair, etc.
  • Knowledge of security practices in cloud, zero trust, IAM, blocking public access, etc.

■ Certifications:

Basic Information Technology Engineer

ITIL

Others

Certifications:

English

☒ TOEIC points or above for usage in: ☒ email ☐ phone ☐ meetings ☐ presentations

☐ Not required



  • Tokyo MetLife

    ポジションを募集する背景 · 日々の生命保険業務を遂行するために稼働している様々なシステムに関して、インシデントの早期検知、もしくはインシデント発生時の早期リカバリにより、安定稼働させることを目的とするポジションです。 · 当社では新商品関連、システム基盤の刷新、デジタル化、規制・法令対応など多岐にわたるシステム開発プロジェクトが進行しており、そのような中でも上記の目的を果たすことができるようにガバナンスを強化しながら業務プロセスの最適化および自動化をより推進するITサービスマネージャーとして募集します。 · 職務内容 · 以下の職務を担当していただきま ...