Account Administrator - APAC - Join Our Innovative Team at think-cell Software
Our Story
At think-cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
Responsible for managing and supporting customer accounts and addressing client needs. The mixture of efficiency and friendliness that characterizes our account administration team is a result of keeping response times as short as possible while maintaining a personal touch.
Key Responsibilities:
- Represent think-cell in all our inbound communication
- Respond to incoming email inquiries and calls and help our customers when purchasing licenses and placing their orders
- Work together with our outbound sales team to identify and move forward opportunities and clear administrative obstacles for closing a sale
- Focus on building long-lasting customer relationships, because most of our first-time customers turn into recurring customers
- Although sales experience is not necessary for this position, we expect you to quickly get up to speed and be able to communicate on an equal basis with tech-savvy purchasing agents
- Work in a team of international colleagues in a flat organizational structure
- Outgoing, well-spoken, and have some understanding of computer technology and office software
- Willingness to work on-site in our office 4 days per week, with 1 remote day
- Travel is not necessary
You will be great for this position if you have
- University degree or professional training preferred
- Experience in administrative support roles
- Familiarity with CRM software (e.g. Microsoft Dynamics CRM, Salesforce)
- Experience in a SaaS or tech environment welcomed
- Strong communication & customer service skills
- Attention to detail and accuracy
- Analytical and problem-solving abilities
- Experience in a customer-facing role
- Open and outgoing
- Passion for working with interesting customers & coworkers
- Fluency in written and spoken Japanese and English
Location: Tokyo, Japan
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking: We embrace change and challenge the status quo.
Ownership: We take pride in our work and learn from our mistakes.
Customer First: We prioritize delivering lasting value.
Unified Team: We foster collaboration, respect, and integrity.
Strive for Excellence: We set ambitious goals and pursue quality.
Why is think-cell the right place for you?
We empower over 1.3 million users across 30,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we're a diverse team of over 150 people, committed to innovation and excellence.
Think-cell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can't wait to see what you'll bring to the team
-
Adachi think-cell Software Full timeManage and support customer accounts and address client needs with a focus on building long-lasting relationships. · ...
-
Tokyo (Japan) think-cellWe create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations , charts , and diagrams with ease. · The Account Administra ...
-
Tokyo (Japan) think-cell SoftwareWe create software solutions that help professionals be more efficient and productive. As an Account Administrator you will be responsible for managing and supporting customer accounts and addressing client needs. · Represent think-cell in all our inbound communication · Respond ...
-
Tokyo think-cell SoftwareWe are looking for an Account Administrator to join our innovative team at think-cell Software in Tokyo. As an Account Administrator, you will be responsible for managing and supporting customer accounts and addressing client needs. · ...
-
Operation Systems
1ヶ月前
Sumida AIG+Job Summary · The Full Stack Developer will be responsible for designing, developing, and implementing frontend and backend software for a complex web application. · +ResponsibilitiesDesigning, developing, and implementing frontend and backend software for a complex web applicat ...
-
Finance Manager
2週間前
Tokyo Biotage Full timeWe are seeking a proven Finance Manager to oversee the financial operations of the Japan subsidiary based in Tokyo. · This role requires a hands-on leader who can manage a broad range of responsibilities across finance, accounting and general administration, · while acting as a t ...
-
Ho, Yamanashi Dermalogica Remote jobWe are looking for a · National Account Manager – New York · to join our first-class sales team. Located in high-density · Ulta and Sephora · retail markets, the · NAM · role is pivotal. · You will manage the Dermalogica retail and service business for approximately 25 in-person ...
-
Graduate Trainee
2ヶ月前
Ho, Yamanashi Old Mutual South AfricaJob summary: Lets Write Africa's Story Together · Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Responsibilities:Operate basic equipment and machines · Carry out operational tasks by following established processes · ...
-
Warehouse manager
2週間前
Ichikawa EMDGroupWe are looking for a Warehouse Manager to lead our in-house warehouse operations. As a key member of our team,you will be responsible for managing warehouse staff, ensuring safety protocols are followed,and optimizing workflows to achieve productivity targets. ...
-
〒- 埼玉県 越谷市 弥生町, METER Group ￥6,000,000 - ￥8,500,000 per yearMETER is seeking a Sales Administration Specialist I to ensure a world-class client experience. The role involves interfacing with Account Executives and clients via phone and email, gathering and providing accurate pricing and terms, entering sales order information, evaluating ...
-
Accountant
1ヶ月前
〒- 東京都 北区 浮間, Watson Marlow Fluid Technology SolutionsWe are seeking a talented and motivated Accountant to join our dynamic team. · We want everyone to be able to make their difference here, so we will always consider requests for flexible working. Prepare journal entries and maintain documentation and filings in AX ERP. · Manage A ...
-
Bunkyō HCLTech $128,000 - $160,000 per yearWe are looking for Senior SAP SD Consultant who would be responsible for the overall delivery of the SAP services across the business domains of sales & distribution. · This role requires a deep understanding of SAP solutions, and strong communication and leadership skills. · The ...
-
Chiyoda-ku, Tokyo, Japan Cook GroupAs a Dealer/Distributor and Commercial Business Manager, you will play a pivotal role in enhancing dealer performance, · managing pricing principles and contracting within the country. · ...
-
Tokyo Microsoft Full timeThis position is for a Finance Manager who will partner with Customer Success and One Services to enable business transformation across the customer lifecycle. The manager will drive Area revenue growth by translating Corp strategy into actionable plans using market insights and ...
-
Tokyo The Citco Group Limited Full time+Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. · +Responsible for maintaining books and records and calculation of fund Net Asset Values; · Coordinating and reviewing financial statements an ...
-
Tokyo Microsoft Full timeFinance Manager to partner with the AI Business Solutions (AIBS) organization across AI enabled business processes. · ...
-
Tokyo Microsoft Full timeJob summary · The role serves as a strategic partner to business leaders, driving consumption growth and accelerating customer digital transformation and AI adoption through Microsoft's full portfolio including Azure, Copilot, Microsoft 365, and Security solutions. · ...
-
Chiyoda-ku, Tokyo EKC Advanced Electronics 2 Japan Kabushiki KaishaAre you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the ...
-
Chiyoda-ku, Tokyo EKC Advanced Electronics 1 Japan Kabushiki KaishaThis position will be responsible for the safe operation and maintenance of Qnity's facilities – the Tokyo Office, SPT Office, and Kawasaki – KSP Lab in Japan. Ensures occupant satisfaction with facilities & services /Security, while balancing budget and costs. · Manage leases re ...
-
Tokyo Microsoft Full timeWe are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. · ...
-
Tokyo Microsoft Full timeWe are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. · ...
