The Peninsula Tokyo offers a new opportunity for career advancement in the hospitality industry.
We are seeking a Reservations Agent to join our team and contribute to achieving company objectives while delivering exceptional guest experiences.
Key Responsibilities:
- Support the Reservations Team in managing reservations, correspondence, and control processes.
- Handle group bookings, emails, faxes, and other correspondences within 24 hours.
- Monitor group bookings and work closely with Front Office to meet departmental objectives.
Requirements:
- A business-level proficiency in spoken and written Japanese and English.
- The ability to utilize feedback and anticipate customer needs.
- A completed high school and college education.
Benefits:
- Social Insurance (Employment Insurance, Worker's Accident Compensation Insurance, Health Insurance, Employee's Pension)
- Transportation Allowance (up to JPY 30,000/month)
- Comprehensive Training and Talent Development Program (overseas training opportunities)
- Retirement Plan (company contributions + employee match up to 6% of salary)
- Group Life Insurance
- Regular Days-off (119 days/year)
- Life Work Balance Leave (3 days/year)
- Paternity Leave (5 days)
- Complimentary Staff Restaurant (3 meals/day)
- Complimentary Uniform Laundry and Dry Cleaning
- Employee Recognitions (Long Service Award, Model Employee Award, etc.)
- Employee Events (Staff Party, Family Party, etc.)
- Employee Discounts on Peninsula Boutique, Restaurants, and Bars
- Complimentary Accommodation at Peninsula Hotels (after 1 year of service)
- Welfare Club (Relo Club)
- Complimentary Bicycle Parking (on site)
- Employee Dormitory (subject to availability)
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Chiyoda City The Peninsula TokyoThe Peninsula Tokyo offers a new opportunity for career advancement in the hospitality industry. · We are seeking a Reservations Agent to join our team and contribute to achieving company objectives while delivering exceptional guest experiences. · Key Responsibilities: · Support ...
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Chiyoda City Four Seasons Hotels and Resorts Full timeAbout Four Seasons: · Four Seasons is a luxury hospitality company that values its people and strives to create exceptional guest experiences through a world-class employee experience and company culture. · We believe in recognizing familiar faces, welcoming new ones, and treatin ...