Job Description

Department Overview

Rakuten Group's mission is to "Empower people and society through innovation".

Domestically and internationally, Rakuten provides a wide range of services, with e-commerce at its core.

These services include internet services such as travel, digital content, and communications; FinTech (financial) services such as credit cards, banking, securities, insurance, and electronic money; and even professional sports.

The Business Support Development Department (BSD) plays a crucial role in providing system support for various operations between users, clients, and Rakuten businesses.

Our department provides diverse services across three main areas:
DATA, Business Support/Accounting, and CRM.

We strive to ensure the highest quality standards in system delivery and support while pursuing business process optimization and efficiency.

Our team sets goals, monitors continuously, and evaluates for the quality at services in BSD. And deliver quality that exceeds user expectations through talent development and implementing improvement measures as needed.

Position

Why We Hire

With business growth, we are receiving more and more requests from the business side.

We are looking for a Salesforce Engineer who can lead our activities from requirement analysis, application design, development, and troubleshooting to enhance the Salesforce team's performance.

In this position, you will be able to lead the expansion of Salesforce usage and cooperate with other development teams to make a good system integration.

Position Details

As a Senior Engineer, you will be in charge of developing, enhancing, and maintaining the applications and continuously improving the system as the business keeps updating and integrating with other internal systems.

In the future, you will also be expected to take on people management responsibilities.

Responsibilities

Analyzing users' requirements and providing system solutions
Designing, coding, and implementing Salesforce applications and related tools
Testing the stability and functionality of the application
Troubleshooting and fixing bugs
Maintaining the security and integrity of the application software

Mandatory Qualifications

Extensive experience in Salesforce platform development and implementation (3+ years)
Deep expertise and practical experience in Apex development
Experience in designing and developing integrations between Salesforce and external systems
Profound knowledge and practical experience in Salesforce system operation and maintenance
Analytical and requirements definition skills to drive business problem-solving
Excellent technical design skills and solution proposal capabilities
Communication skills that energize the team, along with an open-minded and collaborative spirit

Language:
Japanese and English are Business level

Desired Qualifications

Experience as an Engineering Lead or in Project Management
Experience in modern backend development (especially Java, Spring Framework)
Frontend UI development experience (HTML, CSS, JavaScript)
Development and operation experience in Unix/Linux environments, including shell scripting
Practical experience with Agile development methodologies (Scrum, Kanban, etc.)
Strong sense of ownership and the ability to act autonomously

Other Information

Additional information on Location

Tokyo and Osaka Offices

Additional Information On English Qualification

TOEIC Score 800 or above or possess equivalent abilities

#engineer #CRM #productmanager #commerce #RakutenIchiba

Languages

English (Overall - - Advanced), Japanese (Overall - - Fluent)
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