The opportunity
Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.

Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission).

How You'll Make An Impact

• You will analyze root cause of product trouble: When product trouble occurs, collect information from Troubleshooting team, Site service team, Engineering team and etc, then analyze root cause of product trouble.
• You will make reports for root cause of product trouble: To organize root cause of product trouble, and to report to customers, make reports for root causes of product trouble.
• You will report root cause of product trouble to customers: By using reports and etc, report root cause of product trouble to customer.
• You will support site investigation work of product trouble: If Site service team cannot go to site due to proper reasons, QA team will support.
• You will support in quality judge of parts and equipment handled by Service operation unit: If someone asked Service QA for quality judge of parts and equipment handled by Service operation unit, need to judge.
• You will support the quality judge of NCR (Non-Conformance Report) process: When close NCR, judge it can be closed or not in a view of quality.
• You will support the quality judge of CCRP (Customer Care Responsible Process) process: When close CCRP, judge it can be closed or not in a view of quality.
• You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• You hold a bachelor's degree in engineering (electrical or mechanical).
• General knowledge and a little special knowledge for Transformer.
• Team operation skills to proceed quality assurance work.
• Proficiency in business level in verbal and written English.

More About Us
Working Conditions and benefits:

Working hours: hr break). Flex time is applicable.

Hybrid working style applicable.

Benefits

• Employment insurance, industrial injury insurance, health insurance, pension insurance
• Paid leave
• Bereavement leave
• Wedding leave
• Maternity leave
• Spousal maternity leave
• Parental leave
• Nursing care leave

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome to apply Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don't delay, apply today  All other questions can be directed to Talent Acquisition Partner: Yini Cai, LinkedIn -

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.