JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Duties & responsibilities

サイトオペレーション

• BM/LLと連絡を取り、オフィス環境を管理し問題を解決する

• 消耗品の管理と在庫維持

• 鍵の管理と在庫管理

• バッジとアクセス権のリクエスト対応

• サイン表示内容を含む運用マニュアルとポータルサイトの更新

• イベントサービスの準備と部屋のセットアップの調整

• 小規模プロジェクトの計画、スケジュール、ベンダー手配の調整

• スムーズな運営のための主要ユーザーとの関係構築

• 業界ベストプラクティス運営の実施支援

• すべての建物の手順と性能指標が常に維持されていることを確認するためのサイト検査と評価の実施

• すべての財務管理要件が適時かつ正確に完了するよう財務プロセスを支援

• クライアントとJLLのシステム両方での請求書処理

• 発注対応

• 緊急時には、チームメンバーと共に関連ベンダーまたはBMと連絡を取り問題を解決する

• 関連業者と廃棄物管理の要求に対応する

• スペース管理とその文書管理をサポートする

• アメニティ用品と一般事務用品の手配

• エネルギー管理に関する報告のサポート

• その他の管理業務のサポート

• KPI要件を満たすための作業指示管理

• オフィスコンシェルジュとマネージャーのサポート/支援

協力業者の管理

サイト内のすべての請負業者が必要な基準に従って業務を遂行するよう管理する

(業者の作業の検査を含む)

Site Operations

◦     Communicate with BM / LL to manage the workplace environment and fix the issues

◦     Manage the consumable items and maintain the inventory

◦     Manage the keys and the inventory

◦     Handling the request for the badge and the access

◦     Update the operation manuals and portal site including signage contents

◦     Coordinate preparations and room set-up for event services

◦     Coordinate planning, schedule, vendor arrangement for minor projects

◦     Establish the relationship with key users for smooth operation

◦     Assist in the implementation of Industry Best Practice operations

◦     Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times

◦     Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

◦     Invoice handling in both client and JLL system

◦     PO issuing and tracking

◦     In emergency case, communicate with the related vendors or BMs to resolve the issue with team member.

◦     Handle the request of waste management with the related vendors.

◦     Support the space management and those documentations.

◦     Arrange the amenity goods and general office supplies.

◦     Support the reporting on energy management.

◦     Support other administrative work.

◦     Managing Work order to meet KPI's requirement.

◦     Support / help office concierge and managers

Vendor Management

Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works)

Candidate Specification

・ 施設管理/ホスピタリティサービスまたは関連分野での1年以上の経験

・   優れたコミュニケーションとプレゼンテーションスキル

・  ダイバーシティとインクルージョンに対する意識

・  日本語ネイティブレベル、英語ビジネスレベル

・  Microsoft アプリケーション(Excel、PowerPoint、Word、Outlook)の知識とスキル

・   自発的で、自信があり活力がある

・   強い目標志向 – すべての業績目標達成に焦点を当てる

・   チームプレイヤー – 目標達成のために他者と協力し良好に働く

・ More than 1 year experience on Facility Management / Hospitality services or related field

・  Good communication and presentation skills

・   Mind-set of diversity and inclusion

・   Native level in Japanese and business level in English

・   Knowledge and skill for Microsoft applications (Excel, PowerPoint, Word, Outlook)

・   Self-motivated; confident & energetic

・  Strongly goal-oriented – focuses on meeting all performance targets.

Team player – cooperates and works well with others to meet targets.

Location:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.