Job Number:

External Description:

job title: FIELD ENGINEER (for DATACENTER)

Purpose of the job:

Main business scope is follows.

What is a Data Center Technician? ] *We Welcome people who are not experienced in IT

[Who are we?]
Equinix is powered by a data center connected to the world's largest network of 55 cities on five continents.
It provides more than 6,000 top companies around the world with access to their customers, employees and partners.
Equinix offices and data centers in Japan are located in Tokyo and Osaka.
From now on, software development, software & network architecture, network operations,
We will continue to evolve in areas such as cloud and application solutions.

This is a job that you can learn while doing IT basics and business.

More than 80% of those who have joined the company have no IT experience, but they are active

Career advancement is also possible by yourself

Those who already have English proficiency will be able to work smoothly.

[Job description] At the data center, I am mainly involved in the following tasks.

■ Customer admission support
■ Responding to customer calls and requests from within the company
■ Troubleshooting
■ Construction management such as construction orders for light and strong electricity
■ Demand factor management for power supply and air conditioning in the server room
■ Business schedule management
■ Administrative work such as document preparation
* Even if you are inexperienced, you can stand alone after about 3 months of training.

【Prerequisite】
■ Communication skills inside and outside the company in Japanese
Those who have can speak Japanese.
■ Experience using English in business
■ Over 1 year of working experience

[Preferential / welcome conditions]
■ Those who have experience in operation work at the support center
■ Those who have experience in sales and customer service and want to change their career to IT
■ Business experience in the IT industry (help desk, infrastructure operation, etc.)

[Working hours] Shift work / 16 days a month
1. 8:00-20:30
2. 20:00-8:30

[Holiday leave] Shift work
■ Annual paid leave (up to 12 days in the first year)
■ Sick leave

■ Kibiki leave

■ Prenatal and postnatal leave, childcare leave
 other

[Salary] We will make a decision after consultation, taking into consideration the annual income and experience of the previous job.

[Treatment / Benefits]
■ Salary revision once a year
■ Bonus once a year
■ Employee company stock discount purchase system
■ Equipped with various social insurance (employment, industrial accidents, health insurance, welfare pension)
■ Qualification acquisition support system
■ Official club activity support system
■ Mental health counseling
■ Condolence money (marriage gift, childbirth gift, condolence money, etc.)

  ■ Midnight shift allowance
 other

[Work location] In-house data center in Tokyo

■ For foreign nationals, those with a work-restricted visa should apply for "Technology / Humanities / International Services"

Job Number:

Community / Marketing Title:
FIELD ENGINEER (Datacenter Technician)

Location_formattedLocationLong:
Tokyo, Tokyo JP