【職務内容/ Job Description】

■Job Summary

IT Capacity and Vendor Demand Manager will oversee (1) Capacity planning for IT internal resources and (2) Demand management for external vendors to ensure optimal resource utilization to effectively support IT delivery and realization of company strategy.

The role requires understanding future IT workload for both BAU (Business As Usual) and Projects, and then working with IT teams and vendors to develop and maintain IT internal capacity plans as well as vendor demand plans.

Capacity and Vendor Management covers over 500 IT internal resources and over 400 vendor FTEs across multiple vendor companies

Key Responsibilities

Collaborate with respective teams to understand BAU activities and upcoming projects which require engagement of IT internal and vendor resources.

Capacity Planning for internal resources

Collaborate with IT teams to develop comprehensive capacity plans to ensure availability of key resources needed to deliver BAU and strategic projects.

Maintain the capacity plans and adjust accordingly as demand changes
Identify potential capacity constraints for key roles.
Develop an assessment of how much projects can be delivered with the current available resources.
Work with company executives to prioritize projects considering capacity constraints

Work with respective IT teams and company executives to identify short term and long-term measures to address resource shortage for key roles.

External Vendor Demand Management
Work with IT teams to identify and consolidate vendor demand for planned BAU and projects.
Liaise with external vendors to understand capacity, capability, lead times, and existing constraints.

Identify potential gaps, and coordinate necessary adjustments (e.g., prioritization of projects, scheduling, resource reallocation) with IT teams and company executives.

Provide structured input to Contract/Financial Managers when demand or vendor capacity shifts significantly from contractual plans. This enables accurate estimation of cost impact and contractual implications

Process and Tools:
Implement best practices and tools for doing effective Capacity and Vendor Demand Management. This includes processes for managing orders between AXA and the vendors.

Stakeholder Management:
Act as the central point of coordination among IT teams, company leaders and vendors to ensure shared visibility and quick resolution of capacity and demand-related issues

Reporting:

Generate regular IT Capacity and Vendor Demand reports to ensure shared visibility and to provide company executives with information for resource related strategic decision making.

■Key Stakeholder Engagement

IT Managers (resource managers)/

Program Managers:
Align on BAU and project plans.

Align on implications of capacity and vendor demand plans on BAU and project delivery, including any necessary actions to address resource constraints.

Vendor Managers:
Ensure vendor demand management processes are aligned with the overall vendor management framework

Financial/Contract Manager:
Provide input when demand or vendor capacity shifts significantly from contractual plans.

IT Service Delivery Manager:
Align expected workload with SLAs and service stability requirements

Company Executives:
Share capacity and demand plans. Align on necessary actions needed at executive level to address resource constraints.

【求めるスキル・経験/ Required Skills And Experiences 】

Proven experience in demand management, capacity planning, or resource management within an IT environment.
Good data analytical skills
Excellent communication skills.
Ability to work collaboratively across multiple teams and with external vendors.
Executive stakeholder management. Concise, consistent and timely communication and escalation

Language:
Fluent in Japanese. Business level English

【待遇/ Condition】

【賃金】現年収、能力、経験に応じて当社規定により優遇

【勤務時間】

管理監督者に該当するとみなし、次のとおりにする。


始業・終業時刻:
午前9時・午後5時を基本とし、労働者の決定に委ねる。


休憩:
正午から午後1時までの1時間を基本とし、始業・終業時刻の途中に労働者の決定により取得するものとする。

【勤務地/ Work Location】

(雇入れ直後)白金本社

(変更の範囲)会社の定める就業場所へ異動を命じることがある。

【アクサ生命保険について】

アクサ生命はアクサのメンバーカンパニーとして 1994 年に設立されました。アクサが世界で培ってきた知識と経験を活かし、315 万人のお客さまから 571 万件のご契約をお引き受けしています。1934年の日本団体生命創業以来築いてきた全国 511 の商工会議所、民間企業、官公庁とのパートナーシップを通じて、死亡保障や医療・がん保障、年金、資産形成などの幅広い商品、企業福利の増進やライフマネジメント🄬(人生を経営する)に関するアドバイスをお届けしています。


アクサジャパン採用サイト:
採用情報|アクサ・ホールディングス・ジャパン


キャリア:
キャリア|アクサの魅力|採用情報|アクサ・ホールディングス・ジャパン


福利厚生:
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