The Vendor Demand Manager is responsible for overseeing IT internal resource capacity planning and managing demand for external vendors to ensure optimal utilization of resources and effective delivery of IT initiatives aligned with company strategy. This role requires forecasting IT workload for both BAU (Business As Usual) operations and strategic projects, developing and maintaining internal capacity plans, and consolidating vendor demand plans. The position covers over 500 internal IT resources and more than 400 vendor FTEs across multiple vendors.
Key Responsibilities:
- Collaboration and Planning
- External Vendor Demand Management
- Process and Tools
- Stakeholder Management
- Reporting
Required Skills & Experience:
- Proven experience in demand management, capacity planning, or IT resource management
- Strong data analysis and reporting skills
- Excellent communication and stakeholder management skills, including executive-level engagement
- Ability to collaborate across multiple teams and with external vendors
- Fluency in Japanese; business-level English proficiency
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