Job description:
Job Description
This role will be responsible for the oversight of our Order Management Operations, RDP Coordination, Sales Enablement Coordination, as well as order Order Performance Reporting and Resolution.
The logistics analyst will function as the control tower for APAC Logistics in their region, implementing and executing projects and actions which ensure successful delivery to customers that meet speed and cost goals.
Third-Party Logistics Provider (3PL) and Order Management OperationsCoordinate and oversee purchase order ingestion and purchase order processing for Google at 3PL site(s)
Build out and execute order management processes; improve existing processes as needed
Manage value added services projects
Retail Fulfillment Coordination
Coordinate and oversee fulfillment process for Retail locations in APAC
Review and suggest changes to target weeks of supply when missing on-stock goals
Work with planning and retail ops teams to ensure seamless fulfillment to all locations
RDP Coordination
Corrective measures implemented where and when appropriate
Work with RDP to develop optimum operating guidelines in order to ensure clean and speedy processing of orders and availability of inventory to what is entered
Auditing and enforcement of SLAs to ensure that all items are being executed as agreed
Sales Enablement Coordination
Establish processes and guidelines for Account Management team to use in order to effectively onboard new partners and manage existing partners (pricing, SKU setup, routing guides, transit SLAs, etc.)
Develop quarterly update report highlighting new partner adds, compliance, etc.
Drive improvement to existing channel processes
3PL and Order Performance Reporting and Resolution
What is the issue? (describe issue)
Why did it happen? (root cause)
What is needed for resolution? (solution)
Develop 3PL and order processing metrics and dashboards to report performance on a daily, weekly, and monthly basis
Develop reporting to highlight order performance through the Purchase Order lifecycle. Establish and manage to thresholds for upstream and downstream follow-up
Who owns what action items based on threshold limits?
What does escalation look like?
What goals should we have in place?
Create monthly overview of work processed, performance of processing, and areas of focus
Projects
As-needed projects based on regional operational requirements. Examples include regional inventory management, kaizen events, process/continuous improvement programs, and cross-functional projects supporting internal or external customers (customer support, etc.)
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Mandatory Skills:
Product Testing .
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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