Tokyo, Tokyo GRUNDFOS ¥2,970,000 - ¥3,960,000 per year

仕事内容

社内での営業事務を中心に、当社製品(ポンプ・水処理システム)のアフターサービスをコーディネートするポジションです。

お客様(エンドユーザー・代理店)からの問い合わせに対し、社内外の技術者と連携しながら、保守・修理対応を行います。

主な業務の流れ:

お任せするのはポンプや水処理システムのアフターサービス業務。 営業事務がメインです。

当社製品を導入しているエンドユーザーや代理店からの問い合わせに対し、製品の保守・修理に関するコーディ ネートを行います。

社内の技術者チームや外部の委託業者と連携し、お困りごとの早期解決を目指します。

社内のフィールドエンジニアがいつ、どこに作業に行くのか、社内システムにてスケジュールの確認を行うのもこのポジションの業務の一つです。

  • 問い合わせ対応(電話・メール)
  • 内容確認・対応判断
  • 見積作成・送付
  • パーツ手配(必要時)
  • フィールドエンジニアへの作業依頼(社内・外部)
  • 報告書・注文書の受領、請求書送付
  • 社内システムでのスケジュール確認

研修・育成体制

  • 1か月目~半年:トレーニング+OJTで基礎から学べます
  • 1年目:独り立ち後も先輩がサポート
  • 教育係は30代の経験豊富な先輩社員たちが担当

チーム構成

  • サービスコーディネーター:9名(20代~60代)
  • チームワーク重視の職場です

応募資格

  • 大卒以上
  • 社会人経験3年以上
  • Word・Excelの基本操作

歓迎スキル・経験:

  • 業務改善経験
  • 接客・渉外経験
  • 英語スキル(マニュアル読解・海外研修あり)

求める人物像:

  • 相手の意図をくみ取る力がある方
  • 社内外と円滑にコミュニケーションできる方
  • アフターサービスの重要性を理解できる方
  • 将来的にリーダーを目指したい方

勤務地(いずれか)

  • 【本社】静岡県浜松市浜名区新都田1-2-3(車通勤可)
  • 【東京】東京都品川区東五反田1-6-3(五反田駅徒歩5分)
  • 【名古屋】愛知県名古屋市東区代官町16-17(高岳駅徒歩11分)

※リモートワーク制度あり(月20%まで)

試用期間終了後は上司と相談の上、在宅勤務制度を利用いただけます。

勤務時間

9:00~17:30(実働7.5時間/休憩1時間)

※月残業10~20時間程度

※直行直帰OK

給与・待遇

  • 月給:25万円~33万円(経験・スキル考慮)
  • 賞与:年2回(一時金)+年1回インセンティブ
  • 想定年収:450万円~600万円

各種手当:

  • 通勤費
  • 住宅手当
  • 時間外手当

福利厚生

  • 社会保険完備
  • 退職金制度・企業年金
  • 資格取得報奨金
  • PC・タブレット・携帯貸与
  • スマイルプラン(年間1.5万円補助)
  • デンマーク本社研修・英語学習補助あり

休日・休暇(年間休日128日)

  • 完全週休2日制(土日祝)
  • 年末年始・GW・夏季休暇
  • 有給(最大22日付与)
  • 産休・育休・介護休暇
  • 時間単位年休制度あり

会社の魅力

  • 世界60カ国に拠点を持つグローバル企業
  • 年間1700万台以上のポンプを生産
  • サステナビリティ重視の製品開発
  • 最先端技術に触れられる環境
  • 英語力を活かしてグローバルに活躍可能 会社紹介資料:Grundfos Recruitment Guide - Speaker Deck

ぜひご覧ください。

応募方法

「応募する」ボタンより必要事項を入力しご応募ください。

※応募書類は返却いたしません。

※選考結果は1週間以内にメールでご連絡します。



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