For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible.
With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.
But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Business Management Operations Engineer is an individual contributor who provides the needed support to ASM Sales/Sales Account Teams and Business Development to sell products to the market by understanding customer requirements and Sales/Business Development strategies that enhance customer adoption of ASM's products and solutions.
This position is responsible for managing order fulfillment process including system configuration (OSF), pricing/costing, Quotation, estimate Order Contribution Margin (OCM), BOM release, Demand/UTBM management and working with various functional groups in the business unit as well as manufacturing operations to deliver products to customers on time.
The primary focus of this role is for repeat orders of established customer bases while providing support to Business Development for new business opportunities & new product penetrations.
The Business Operations Engineer is accountable for achieving revenue & gross margin goals and on-time release of quotation and order specifications that align with our operational milestones.
Responsibilities
Business Development Support – Develop good working relationship with Business Development to assist in OSF, quotation and tool slotting for new customer & product penetration.
Quotations - Generate quotations and commercial proposals to ensure product pricing and gross margins meet business requirements, Coordinate key stakeholder reviews, as applicable
Customer RFQ - Respond to customer's RFQ & coordinate Specifications response by working with Global Product Marketing, Business Development, Engineering, Legal and other functional groups
System Configurations - Drive details and key stakeholder reviews/follow up for accurate customer configuration requirements (OSF), as this supports the Order BOM to Manufacturing in the order fulfillment business process
Business Operations Processes – Optimize, harmonize and improve Order fulfillment process to streamline tool and/or tool options/retrofits/upgrades, etc. order-to-delivery cycle to meet customer requirements and improve company's top and bottom lines.
Requirements
Bachelor's degree in Chemical Engineering, Material Science, Chemistry, Physics, Mathematics or related technical field, Masters preferred
5 years of experience in semiconductor industry or process experience (preferably in Front-End Equipment Manufacturing)
Financial or Business experience, exposure and knowledge
Product knowledge - semiconductor related equipment (front-end) and/or process knowledge
Financial Acumen including costing and pricing analysis (accuracy and detailed is critical)
Data Analysis and working with cloud-based, data tools for key decision-making that supports our corporate business plans
Problem solving skills, critical thinking, data analysis, data management, and creativity
Working closely with key stakeholders to gather information to meet customer requirements; Collaboration and communication with multi-functional teams is paramount to execution
Sense of urgency to ensure timely response to meet external and internal customer requirements; Semiconductor Industry is dynamic and fast-paced
Apply Today To Be Part Of What's Next.
We make the tech that enables the chips in devices which improve lives around the world.
We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
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