Job ID

248298

Posted

17-Nov-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Engineering/Maintenance, Facilities Management

Location(s)

Tokyo - Tokyo - Japan

Job Description
Job Title: Facilities Snr Coordinator (Some Technical Knowledge)

Contract: Permanent

Based: Tokyo, Japan

Reports to: Country Lead / Cluster Lead

About The Job
CBRE is the global leader in commercial real estate services and investments.

With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography.

In this position, you will be working with team members across the cluster. You will be stationed at the client's site as part of the building operations, facility, and equipment management team. You will provide and lead building and facilities operations with team member across the cluster, including equipment installation, maintenance, troubleshooting, testing, and repair work at client facilities.

Job Summary
The purpose of this position is to oversee the IFM services delivery of building operations and maintenance for a facility, campus, or buildings, across a portfolio of client's sites in Japan, with cross supporting & management of sites in other location / countries within the contractual SLA and KPI requirements.

Key Responsibilities
Support and work with Cluster lead to manage IFM service contracts and delivery, stakeholder relation, ensuring alignment with other CBRE departments to maximize value creation.

Take charge of operational and financial performance assigned within the clusters, ensuring support and performance to team for contract delivery.

Support and work with Cluster lead to drive performance and operational excellence, sustainability, and initiative program across the clusters to achieve account objectives.

Essential Duties And Responsibilities
Client & Stakeholders Management

Maintains relationships with clients & stakeholders, conducts meetings on facility reporting and following up.

Prepare report for meetings on facilities performance, property profiles, emergency preparedness, site inspections, facility audits, work order progress, other related reports.

Manage and delivery of excellent service levels for the client within allocated budget.

Operations Excellence

Manage operations and maintenance of facilities within the cluster together with the team.

Work with team to implement processes, ideas, and technology to improve operations and efficiency.

Develops policies and procedures to ensure contractual specifications are fulfilled.

Develops and recommends strategic facility management objectives for clients.

Ensure operational excellence by maintaining an KPI score of >85% across assigned cluster. (*Target score subjected to adjustment as per business requirement)

Ensure 100% uptime of critical facilities by implementing robust maintenance and contingency plans.

Business Continuity, EHS & Incident Management

Develops environmental health and safety procedures for facilities; includes standard operating procedures, emergency response plans, disaster recovery, business continuity, and other related procedures.

Response to emergency and incidents as per agreed SOP and response timeline,

Propose and follow up on recovery and action plan as required.

Facility Inspection and audits

Arrange, carry out facility inspections & audits for quality assurance and compliance on a periodical basis.

Ensure managed facilities and procedures comply with the local, state, and federal regulations.

Create and generate related inspection and audit reports as required.

Compliance Management

Setup, track and manage of related equipment, building, regulatory compliance, and licenses as required.

Prepare, coordinate and lead of evacuation drills, building shutdowns and system test as required.

IFM Reporting

Prepare and provision of IFM reporting, weekly, monthly, quarterly reporting as required.

Prepare and provision of utilities tracking, energy savings, sustainability, initiatives, equipment status, uptime, equipment capacity and related reporting as required.

Project support & management

Management and support of life cycle, assets replacement, building condition assessment, facility improvement, capital replacement and upgrading projects as required.

Provide support and work with project team on the management of projects when needed.

Budget planning & Management

Prepare, manage and update of facility CAPEX and OPEX budgets on a periodical basis.

Prepare, update, and generate of financial report for CAPEX and OPEX budget reporting as required.

Maintenance planning & Program strategy

Prepare, conduct and support of electrical and mechanical maintenance works, building shutdowns, preventive maintenance & ad hoc repairs as required.

Plan and perform of preventative maintenance and corrective work on client building services, assets / equipment in line with statutory, HSE and client facility requirements.

Support and conduct of Building Condition Assessment, Client Asset Management, Life-Cycle Management, Sustainability & other related program as required

Analysis and generate of actionable improvement plan from the data collated from CMMS, BMS, Utilities, Spent and operations data.

Contract & Vendor Management

Management and supervision of vendors and contractors to ensure fulfillment and compliant to contractual agreement and regulatory compliance.

Request and work with vendors and contractors for quotations, explain detail of work and related risks, and compile for proposal to client review and approvals.

Implement and carry out supplies and critical spare parts management program.

Prepare quotations for engineering services, consult with vendors, perform engineering maintenance and ad hoc services/projects as requested by the CBRE account team or customers.

Supervisory Responsibilities
Provides formal supervision to individual team member within single functional or operational area.

Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff, mentors and coaches team members to further develop competencies.

Leads by example and models behaviors that are consistent with the company's values.

Other Skills/ Abilities
ATITUDES
Self-motivated and systematic.

Results/ task orientated, attention to detail and accuracy.

Ability to work as part of a team, as well as independently.

English language skills

Computer PC and Software skills.

Finance and budgeting experience

CHARACTER
Good engagement with team and client end users

Committed to customer service delivery.

Reliable and committed.

Willing to learn with good attitude.

Calm manner, able to work under pressure and with changing demands and priorities.

Be flexible to work outside core office hours from time to time.

Requirements
Domestic travel and other duties as required.

Education And Experience
3 years' experience in Facilities / Building Management, or related Engineering roles.

Some knowledge of mechanical & electrical system, heating ventilation and air conditioning (HVAC) system, BMS, fire protection and alarm system.

Knowledge of environmental sustainability, building and facility compliance, Health & Safety.

Candidates that show strong interest and willing to be trained and learn from team members and managers will also be considered for the position.

CERTIFICATES and/or LICENSES
Diploma in M&E Engineering / Facilities & Building Management

2 nd class electrician (Wil be good/Not Must)

Fire and disaster prevention manager. (Wil be good/ Not Must )

Class-B Hazardous materials engineer. (Wil be good/ Not Must )

Class-B fire defense equipment officer. (Wil be good/ Not Must )

Service line:
GWS Segment