Patrique Mercier Recruitment JP is seeking a dedicated Japanese Tech Support Specialist to join a prestigious luxury car brand in Greece.

Job Summary

This role offers a unique opportunity to combine your passion for technology and automobiles while providing exceptional support to Japanese-speaking customers.

Responsibilities

• Assist Japanese-speaking customers with technical inquiries regarding luxury car models and features.
• Provide timely and effective solutions to customer issues while maintaining high-quality service.
• Become an expert on the latest luxury car technology and features to better serve clients.
• Log and document customer interactions accurately in the company's system.
• Work closely with other support teams to ensure comprehensive client assistance.
• Engage in ongoing training and professional development to enhance product knowledge and service skills.
• Contribute to team performance by providing feedback and improving processes.

Requirements

• Fluency in Japanese and English, both written and spoken.
• Strong communication skills and a commitment to customer service excellence.
• A background in tech support, automotive, or related fields is preferred.
• Problem-solving skills and the ability to think on your feet.
• Team player with a positive attitude and great interpersonal skills.
• Willingness to relocate to Greece and adapt to a new culture.
• A genuine interest in luxury cars and technology, with a passion for helping customers.

Benefits

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Base salary: 1300 Euro per month. Salary will be paid every two weeks.
• Fully Paid Relocation Package (flight, transfer, and hotel).