Tokyo Gartner Full time

About this role:

The Account Executive is a field sales role responsible for client retention and growth. Account Executives build trust-based relationships with C-Level Executives and their teams. They understand the mission-critical priorities of their clients and ensure clients receive the value from the Gartner relationship that they expect, while also identifying opportunities for stronger value delivery with alternative product offerings.

Account Executives will be given a territory of Large Enterprise clients.

In our End-User Large Enterprise segment, Account Executives work with clients who have +$1bil in annual revenue.

In our Tech Vendor Large Enterprise segment, Account Executives work with clients who have +$500mil in annual revenue.

What you will do:

  • Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services

  • Identify, cultivate, qualify and close client growth opportunities through cross-sell and upsell

  • Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPI's are met.

  • Quota responsibility for your assigned territory.

  • Manage complex high-revenue sales across matrix and diverse business environments.

  • Own forecasting and account planning on a monthly/quarterly/annual basis.

What you will need:

  • 5-8+ years' B2B sales experience, preferably within complex, intangible sales environments

  • Experience selling to and/or influencing C-Level Executives

  • Proven track record of meeting and exceeding sales targets.

  • Proven ability to own, manage, and forecast a complex sales process.

  • Willingness to conduct travel as needed.

  • Bachelor's degree preferred

What you will get:

  • Competitive salary, generous paid time off policy, charity match program, and more

  • Uncapped commission structure

  • World-class sales training programs and skill development programs

  • Annual "Winners Circle" event attendance at exclusive destinations for top performers

  • Collaborative, team-oriented culture that embraces inclusion

  • Professional development and career growth opportunities

我々Gartnerは

グローバルマーケットリーダーとして自身を高めることが出来るダイナミックなキャリアをお探しですか?世界でリードするアドバイザリー企業であるガートナーのアカウントエグゼクティブポジションはあなたのキャリアにマッチすると思います。ガートナーは、お客様がビジネス上の意思決定を行うために必要なテクノロジー関連の情報やアドバイザリーサービスを提供します。

我々がすること

Gartnerは、様々な業界の経営幹部と連携し、市場調査などにより可視化したデータを基に、ベストプラクティス、アドバイザリーサービスを提供することによりビジネスに不可欠な意思決定に対処できるようにします。Gartnerは、10年近くに及ぶ2桁の成長を経験しており、企業がミッションクリティカルな優先事項を見出すための行動を促すきっかけを作り、その問題を円滑に解決できるように導くことをモットーとしております。

あなたがすること

アカウントエグゼクティブは、ダイレクトセールスにより獲得した顧客契約の保持と、新製品やサービスの導入による契約の拡大の両方を担当するフィールドセールスを担います。

  • Cレベルのエグゼクティブと直接会話の場を設け、ガートナーのプロダクトとサービスによってもたらされる効果的な戦略を見出し実行します
  • アカウントマネジメントにより、顧客満足度を向上させ、顧客維持とアカウントの成長を促します
  • 月/四半期/年単位で売上/顧客獲得の予測を精査します
  • あなたの知見、意欲、経営陣のプレゼンス、洞察力を活かしCレベルの経営陣へ訴求します
  • 顧客との密接な関係の構築し、顧客のビジネスに対する有益で分析力に富んだベストプラクティスを提供します
  • ガートナーのプロダクトとサービスに関する深い知識と理解を求めます

あなたに求める事

  • 学士号または修士号を取得しており、学校での様々な活動経験や優秀な成績をお持ちであること
  • エンタープライズ企業向けソリューションセールス/ハイタッチセールスで7年以上の経験、できればハイテク(特にITインテグレーションサービスおよびソフトウェア販売)での経験、セールスでの過去の優秀な実績をお持ちであること
  • 論理的思考力、洞察力、コミュニケーション能力を有し、四半期及び年度目標を達成することに対して明確な目標達成意欲を維持できること
  • ビジネスチャンスを逃さず戦略的顧客開拓計画を立案し、売上向上を図る新規顧客開拓ができること
  • 中規模および大規模組織内でCレベルおよびシニアレベルの関係を構築できること
  • 調査からクロージングまでの販売プロセスのライフサイクル全体に関する知識、経験を有すること

あなたは

  • セルフスターターであり、かつチームプレーヤーであること
  • 複雑な問題を解決し、予期しない事象にも臨機応変に対応できること
  • 自身の経験だけではなく、他者のベストプラクティスなどを柔軟に取り入れPDCAを回せること
  • 忍耐力、謙虚さ、課題に直面した際に前向きに捉え、乗り越えるマインドを持っていること
  • グローバルな環境で自己を磨きたいと思えること
  • 「日本企業をICTで変革したい」「真にお客様企業の役に立つことをしたい」という強い気持ちを持てること

私たちが提供するもの

  • 充実したセールスアカデミー(トレーニング)
  • フレックス/裁量重視の就業環境
  • すばらしい同僚との協業環境
  • Gartner最新レポート/コンテンツの閲覧
  • 成績に応じた給与/インセンティブ制度

#LI-MI1

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to 

Job Requisition ID:105260

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