マイクロソフトは日本の教育市場に対して、総合的な教育ソリューションを提供しています。特に直近では、Microsoft 365 EducationやMicrosoft 365 Copilot、Azure Open AI、Power Platform を主体とした教育機関向けのクラウドサービスの提供にシフトしており、関連省庁・研究機関・大学・高等教育機関・さらには教育委員会に対しての利活用を促進しています。本ロールは、主にM365 EducationやMSの生成AI、データ分析基盤、そしてセキュリティサービスを中心としたソリューションの活用と定着化を戦略的に推進するロールとなります。具体的にはお客様の課題やニーズを発掘し、顧客のIT組織と事業組織(教育機関の場合は、学校責任者・教員・生徒)の橋渡しとなって、お客様にとって最適な定着化のプロセスをリードし顧客にとっての良き戦略立案・推進のパートナーの役割も果たします。また、自ら利活用促進のための戦略的な研修を顧客そしてパートナー企業に対して提供し、お客様が契約しているサービスの有効な活用およびUpsellやCross sellの責任を担います。
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Chiyoda Microsoft Full timeマイクロソフトは日本の教育市場に対して、総合的な教育ソリューションを提供しています。特に直近では、Microsoft 365 EducationやMicrosoft 365 Copilot、Azure Open AI、Power Platform を主体とした教育機関向けのクラウドサービスの提供にシフトしており、関連省庁・研究機関・大学・高等教育機関・さらには教育委員会に対しての利活用を促進しています。マイクロソフトは日本の教育市場に対して、総合的な教育ソリューションを提供しています。特に直近では、Microsoft 365 EducationやMicr ...
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Tokyo Computer FuturesThe Customer Success Manager is an integral part of our drive to increase the value our clients get from our technology platform. · The CSM role reports to the Senior Account Director of Customer Excellence and will be responsible for their assigned customers. · The CSM will work ...
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Tokyo Board ¥5,000,000 - ¥10,000,000 per yearWe are looking for a dynamic candidate who has proven customer success experience to support Board customers on their journey from prospects to active users and on to lifelong advocates of Board solutions. · Drive and create a value realization working plan for the customers by b ...
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Tokyo Grow ¥9,000,000 - ¥12,000,000 per yearWe are exclusively recruiting for a critical role within the client's sales and account management team. This team empowers new users, agencies, and large enterprise businesses to solve their digital needs. As a Customer Success Manager, you will be the trusted partner for their ...
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Tokyo NAVEX Full time¥12,500,000 per yearAt NAVEX, we're making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That's a serious impact. If you are looking for a high energy and fast paced position as a Customer Success Manager, come join NAVEX's Customer S ...
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Tokyo Salesforce ¥4,000,000 - ¥12,000,000 per yearThe Customer Success Manager uses deep business, industry and product knowledge to partner with customers and guide them to accelerate business value and return from their investment with Salesforce. · Leverage our Customer Success Methodology and partner with customers stakehold ...
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Tokyo Turnitin, LLC Full timeManages a portfolio of complex clients, handling contract renewals, complex escalations, and account growth. Builds strong relationships with decision-makers to scale accounts. Mentors and supports team members. Ensures customers get the most value from solutions, retaining them ...
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Tokyo Thomson Reuters Full time¥6,000,000 - ¥12,000,000 per yearThis role focuses on onboarding, enablement, and proactive customer care for contracted clients of our legal products. You will provide ongoing support through renewal, driving adoption and value realization. Your mandate is to execute customer success activities grounded in clos ...
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Tokyo Workday ¥4,000,000 - ¥8,000,000 per yearAs a Customer Success Manager at Workday you will be responsible for ensuring customer happiness and success by handling overall responsibility for coordinating the customer relationship acting as liaison between product management and customers communicating roadmap impacts.Prio ...
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Tokyo Workday Full time¥3,000,000 - ¥10,500,000 per yearWe're obsessed with making hard work pay off, for our people, our customers, and the world around us. · As a Fortune 500 company and a leading AI platform for managing people, money, · and agents, · we're shaping the future of work so teams can reach their potential · and focus o ...
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Tokyo Salesforce ¥6,000,000 - ¥12,000,000 per yearThe world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. · Ready to level-up your career at the company lea ...
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Tokyo ByteDance ¥3,500,000 - ¥7,000,000 per yearThe Customer Success Manager role involves ensuring the success and satisfaction of Lark's customers in Japan by assisting them in maximizing the value they get from the platform. This includes partnering with various teams to deliver impact, providing customized support, and man ...
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Tokyo Thomson Reuters ¥6,000,000 - ¥12,000,000 per yearThis role focuses on onboarding, enablement, and proactive customer care for contracted clients of our legal products. You will provide ongoing support through renewal, driving adoption and value realization. Your mandate is to execute customer success activities grounded in clos ...
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Tokyo Salesforce ¥6,000,000 - ¥12,000,000 per yearThe Digital Customer Success Manager uses deep business, industry and product knowledge to partner with customers and guide them to accelerate business value and return from their investment with Salesforce. · Leverage our Customer Success Methodology and partner with customers s ...
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Tokyo Global-e Full time¥4,000,000 - ¥8,000,000 per yearThe CSM will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and stakeholders. They will also provide clients with strategic insights based on their performances and market trends and liaise b ...
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Tokyo Treasure Data ¥6,000,000 - ¥12,000,000 per yearWe value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. · We also strive to create an inclusive culture that encourages growth, ownershi ...
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Tokyo Speak Full time¥9,000,000 - ¥12,000,000 per yearWe are looking for a Customer Success Manager to support the daily operations and success of our business customers in Japan. You will build strong relationships with top leaders, collaborate closely with our product and sales teams, and help shape our customer success program fr ...
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Japan AppsFlyer ¥3,000,000 - ¥6,000,000 per yearWe're looking for a Customer Success Manager to join our Bangkok office and support a portfolio of Enterprise customers. This is a high-ownership role focused on driving product adoption, solving problems proactively, and maximizing customer outcomes. · Manage the post-sales rela ...
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Tokyo Kiln ¥720,000 - ¥1,440,000 per yearWe are looking for a Customer Success Manager to support our local expansion in APAC. You will ensure our enterprise customers receive outstanding service and support, becoming their trusted advisor. ...
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Tokyo Black Box ¥800,000 - ¥1,200,000 per yearRegional commercial specialist for complex technology renewals ensuring contract renewals... · ...
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Japan DataVisor ¥5,000,000 - ¥9,000,000 per yearAs a Customer Success Manager (CSM), you will serve as a strategic partner to key enterprise clients, helping them drive ROI through advanced fraud detection, AML compliance, and operational optimization. You'll lead customer engagements across a portfolio of Fortune 500 companie ...