Join us to change the world.
Gojo and Company, Inc. ("Gojo") is a Tokyo-based holding company of inclusive financial service providers operating in 14 countries in South & Southeast Asia, Central Asia & the Caucasus, and Africa. Gojo was founded in 2014 to extend financial inclusion across the globe. Gojo Group, including major investees, is serving 3.4 million clients across the globe as of March 2025. Gojo has been a Certified B Corporation since January 2025, committed to the continuous improvement of its social and environmental performance. ).
We build partnerships with the best financial service providers by taking the share ownership to create a world in which everyone can determine their future. Our goal is to be the "private-sector World Bank". What makes our mission possible is a group of great talent who are committed to achieving the goal with passion, quality, and ability. We look forward to your application.
We have an unrelenting work ethic, and ambitious performance standards in place to ensure we can be productive and meet our goals. At Gojo we have very inclusive HR policies. We as an organization believe in work life balance and promote that wholeheartedly.
Job Title: - Impact Measurement and Social Performance Management (SPM) Intern at Gojo & Company, Inc
Report to: - Head of Impact
Team - Impact
Location: - Home Office/Head Office of Gojo at Tokyo, Japan
Purpose of the Position
The role of the Impact team at Gojo is to monitor progress toward our goal of extending affordable, high-quality financial services to underserved people in line with our mission, and to identify ways to further protect clients and increase our impact. The team does this by analysing data from group companies' management information systems, collecting survey data and conducting social performance audits of group companies' operations. The role of the Impact Measurement and SPM intern will be to support and push forward the team's work in all of these areas, depending on the team's needs and the individual interests of the candidate selected.
Key Duties and Responsibilities
Intern's primary responsibilities will be to:
- Support Social Performance Audits and Client Protection Certification across the group
- Support Social Due Diligence of potential investees
- Support the creation of best practice resources (e.g. policies, manuals, training material) on client protection and social and environmental responsibility to be implemented across Gojo group
- Research approaches to measuring and maximising impact in financial inclusion
- Analyze financial diary and impact data and share findings with internal and external stakeholders in the form of presentations, blog posts, and reports
- Support the creation of Gojo's annual impact report, board materials, internal training materials, and events such as webinars to share learnings with investors and practitioners
- Support with day-to-day operations and logistics, such as setting up meetings, supporting the team with routine tasks such as regular trainings, social goals setting and management, creation of supporting materials for meetings etc
Requirements
- Understand and agree with Gojo's vision, mission, goals, and values
- Strong interpersonal written and verbal communication skills
- Basic understanding of Google Suite (Docs, Presentation, Spreadsheet)
- Experience in analyzing datasets in Microsoft Excel and/or SQL
- Fluency in English
Requirements
:
Mindset
- Share and exemplify Gojo's Guiding Principles and high level of ethical behavior and trustworthiness
- Have empathy for and curiosity about Gojo Group's end clients
- Passionate about working in development, poverty alleviation, financial inclusion, or other related social causes.
- Eager and quick to learn.
- Have a can-do attitude and take ownership of their projects/outcomes.
- Willing to do a variety of tasks - from playing a support/admin role in the team to analysing data, doing research or making presentations
- Detail-oriented and data-oriented
- Articulate in communicating their thoughts and feelings about work, as well as communicating availability to work proactively
- Comfortable with juggling many small tasks at the same time and is good at their own task management
Preferred Skills, Knowledge and Experience
- Recently completed or pursuing a Master's / Bachelor's degree in economics, social sciences, management, or other related areas.
- Prior experience working/volunteering for social causes is a strong plus.
This Job Description is not a complete statement of all duties and responsibilities comprising this position. The company reserves the right to revise or change the essential functions and employment standards as the need arises. This description does not constitute a written or implied contract of employment.
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