Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Join Our Dynamic Team as a Customer Technology Advisor

Become an essential part of our cutting-edge Go-To-Market team by joining us as a Customer Technology Advisor. As a certified expert in your field, you will be at the forefront of innovating technology solutions for our valued customers.

Collaborating with Kyndryl Consult partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and deliver results that exceed customer expectations. This role is more than just an advisor—it positions you as a trusted, insightful partner who delivers unique, differentiated value.

Use engaging show-and-tell techniques such as compelling demos and persuasive presentations to showcase our industry credibility and excellence, leaving a lasting impression on prospects. As a key team member, you will work closely with customer partners and Kyndryl Consult partners to support consulting, advisory, and architecture activities across sales, pre-sales, and delivery.

Combine your broad technical knowledge and domain-specific expertise with Kyndryl's extensive capabilities to develop profitable deals that drive our success. Demonstrating end-to-end knowledge of your specialty and related areas will reflect your commitment and enthusiasm for continuous improvement within our practices.

Your technical proficiency, backed by external certifications, will establish you as a true authority in your field. As a Customer Technology Advisor, you will offer valuable solutions in the practice services domain, supported by strong technical insight and business acumen.

By combining excellent customer engagement skills with a clear communication style, you will effectively convey the technical benefits of Kyndryl's capabilities and perfectly address each customer's unique needs. With strategic thinking, you will identify complex business and technical requirements and harness Kyndryl's vast capabilities to ensure success across practice solutions.

Your ability to craft and deliver compelling demonstrations, proofs of concept, and prototypes will clearly illustrate the tangible value of our offerings, encouraging customers to choose us as their partner. Beyond technical expertise, you will lead coordination across the pre-sales process, ensuring quality and compliance by adhering to Kyndryl's best practices.

Through collaboration with internal and external stakeholders, you will drive successful engagements and create optimal technology solutions. Additionally, you will actively build and nurture relationships with external partner companies, fostering a cooperative environment for joint solution development.

Become part of a professional team that embraces advanced thinking and technology, and experience innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl.

Your Future at Kyndryl

At Kyndryl, every position offers a path for career growth. You'll gain hands-on experience, learning opportunities, and the chance to earn certifications across all four major platforms—opportunities you won't find elsewhere. Whether you want to broaden your knowledge base or specialize in a specific domain, you'll find the right opportunity here.

Who You Are

You are highly skilled in your work and have accumulated the necessary experience to prove it. However, equally important is having a growth mindset—the drive to grow both personally and professionally. We hope you are someone who puts the customer at the center of everything you do and prioritizes their success in your work.

Lastly, we ask that you be open-minded and collaborative, naturally embracing teamwork across boundaries.

Required Skills and Experience

• Deep knowledge of service offerings and technical solutions within the practice

• Proven experience in transforming strong technical knowledge into practical customer insights and solutions

• Experience in consultative selling

• Recognized externally as an expert in technology and/or solution domains, including technical certifications supporting secondary areas such as: Applications, Data & AI Cloud Core Enterprise & zCloud Digital Workplace Network & Edge Security & Resilience

Preferred Skills and Experience

• Bachelor's or Master's degree

• Over 5 years of experience in selling technical services, primarily to clients in the financial industry (MegaBank)

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.