Summary
This position will report to Senior Global Sales Director - Japan.
The Global Sales Director will have defined goals with a strong focus on market share growth and development of accounts from both the Corporate segment as well as the MICE market within Japan.
This position will be responsible for developing strategic accounts focused on market share shift from our competition with strategic Account plans, targeted sales calls and events for this segment and securing business from Travel Agencies, TMCs and corporate accounts for our brands and hotels globally.
This position will also be responsible for supporting our brands and hotels in market through proactive and coordinated hotel sales missions, tradeshows and events.
Travel for Agency and corporate visits, annual account reviews, trade shows and hotel familiarization trips will be required throughout the year.
This individual will be responsible for achieving semi-annual quota with a focus on share-shift and maintaining travel expenses within the set budget.
Sales Calls, Corporate and MICE Account Management / Revenue & Market share shift generation and support our Corporate/TMC distribution strategyImplement strategy plan for portfolio of Accounts/ New accounts, in order to meet/or exceed revenue/market share goals for TMCs, and Travel Agencies in Japan and supporting and implementing Global Corporate Sales Strategy in market.
Business travel to Account portfolio, QBR's, Tradeshows, Fam Trips and internal meetings where necessaryOrchestration of quarterly accountand market action plans and collaboratingwith other Directors & Manager to drive production and revenue to both group and transient segments and cultivate global managed and potential accounts
Able to work independently and makes decisions based on established policies and procedures
Account management and RFP negotiations on existing and new Corporate accounts
Supports/leads coordinates tradeshows, events, sales mission in market (like Hyatt Fair, Hyatt Events, Sales Appreciation events, Luxury Missions) along with collaborating with the Global HSF team and Japan Regional team and other business functions to successfully implement these activities
Responsible for managing and developing potential agencies and developing and cultivating the right Tour Operators within Hyatt Preferred Partner Program
Actively research B2B opportunities in driving revenue, brand awareness and total account management from Japan market for our brands globally
Provide feedback to Senior Global Sales Director Japan and our hotels on market conditions, forecasts and recommendations
Other Responsibilities
Create and sustain a work environment that focus on fair and equitable treatment and associate satisfaction to enable business success.
Develop a trusting and respectful business partnership with each property's ownership by meeting or exceeding expectations in sales and marketing.
Willing to learn and to be trained to improve the professional performance and the reputation of Hyatt.Report for duty punctually, wearing appropriate attire, reflecting a professional and polished image.
Maintain a high standard of personal appearance and grooming at-all-times, projecting a positive and motivated attitude.
Respond to changes in the industry dictated by the market and the company.
Identify necessary training needs and assist in appropriate training programs for subordinates, taking an active interest in subordinates' development and welfare.
Maintain a good working relationship with all employees, as part of Hyatt International's objective of ensuring that all employees provide a courteous and professional service at-all-times to colleagues and guests.
Demonstrate a commitment to Hyatt core values (included in all job descriptions).The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary (included in all job descriptions).
Qualifications
Experience
Written and spoken proficiency in English is a requirement for this position
10+ years' experience working in hotels sales function, global sales experience is preferred especially in the Travel Agency, TMC and corporate space.
Strong Sales and Marketing operational experience.Organizing & Administering - works collaboratively – excellent manager of 3rd party and internal resources to achieve a collective goal.
Can rally resources (people, funding, support, etc.) to get things done. Monitors and manages timelines effectively.Priority Setting - Is able to work in a deadline and performance oriented environment.
Interpersonal Savvy – relates well to all kinds of people up, down, laterally, inside and outside the organization; builds appropriate rapport, builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations.
Drives for Results – has good balance of process and outcomes focus.Self-starter/Independent – comfortable to work independently; self-starter.
Education
Degree required preferably in Hotel Management, Business Administration, Marketing and / or Revenue
Computer Skills Needed to Perform this Job
Microsoft Office Suite
Project management software
Cvent Transient or equivalent systems
Knowledge of CRS, e.g. Delphi or equivalent
Additional Comments And Requirements
Ability to travel extensively
Hands on approach
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