Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.Job Description
Team Overview
Value Added Services (VAS) is one of three growth strategies for Visa globally, aimed at diversifying Visa's revenue with products and solutions that differentiate its network and deliver valuable solutions across other networks.
Japan Value Added Services (VAS) is a newly created function reporting into the Japan Country Manager and the Head of Asia Pacific VAS.
All associated capabilities and services will report into the three functions in VAS – Acceptance Sales, Solution Sales and Technical Enablement.
These functions together are accountable for both sales and end-to-end technical enablement of VAS products towards all types of clients such as banks, financial institutions, platformers, merchants, wallet providers, etc.
The team coordinates across various business functions in Japan such as Client Relationship Management and Client Services, as well as our global offices, to support the business growth of our clients.
What a Manager, Technical Enablement does at Visa:
Reporting to a Technical Enablement function Director, this role is responsible for supporting sales of Value Added Services product together with sales people, and for post-sales technical enablement of clients across a broad range of Value Added Services products and Visa core technology, many of which are highly prioritized country-level strategic initiatives at Visa.
Key responsibilities of the role include:
Consulting clients about Value Added Services and Visa core technology
Creating narratives to solve client problems and guide them through complex technical problems
Analyzing client business problems/processes and identify Visa solutions to solve the problems
Drive projects forward by incorporating market practices and customer needs, ensuring alignment with evolving industry standards and user expectations
Supporting Client Services implementation team to connect the dots between clients and Visa global technology teams
Translating client business requirements into technical specifications and clearly communicate such requirements with key stakeholders both internally and externally
Attending client-facing meetings as a trusted Visa technology subject matter expert (SME)
Taking clear ownership and accountability of assigned work and effectively manage risk through consistent application of relevant Visa Key Controls
Why this is important to Visa
As a business whose success and growth is largely driven by how well our solutions deliver results for our clients, the Technical Enablement Analyst is needed to ensure Visa technology is deployed to solve client problems and maximize value with respect to both client and Visa strategic priorities.
Qualifications
What do you need:
Fluent in Japanese and English.
Minimum 8 years' experience in a technology-focused role involving client management.
Excellent literacy in technology and ability to read and understand technical specifications.
Possesses extensive experience in technical project management, with a proven ability to lead complex, cross-functional initiatives from planning through execution.
Proven track record of translating business requirements into technical requirements.Strong ability to break down problems and simplify complex concepts / requirements for non-technical audiences.
Analytical and commercial acumen to understand business problems and processes and identify solutions that can support solve them.
Client-first mindset and ability to problem-solve with clients and suggest solutions with respect to both client and Visa strategic priorities.
Ability to effectively work in and manage cross-functional and cross-cultural teams.Self-starter with demonstrated ability to take initiative and adapt in a fast-changing, often ambiguous market environment.
What may also help:
Experience of client and stakeholder management at large, complex organizations.
High proficiency in Microsoft PowerPoint, Word and Excel.
Curious, with a drive to continuously learn independently.
Understanding of Japanese payments industry.
Additional Information
Visa is an EEO Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Show more Show less-
Tokyo Visa Full timeMake an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. · Consulting clients about Value Added Services and Visa core technology · Creating narratives to solve client problems and guide them through complex technical problems · Analyzing c ...
-
Tokyo VisaMake an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. · Consulting clients about Value Added Services and Visa core technology · Creating narratives to solve client problems and guide them through complex technical problems · Analyzing c ...
-
Tokyo Visa ￥10,000,000 - ￥20,000,000 per yearMake an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. · Consulting clients about Value Added Services and Visa core technology · Creating narratives to solve client problems and guide them through complex technical problems · Analyzing c ...
-
Tokyo Visa Full time￥900,000 - ￥1,200,000 per yearThis is a senior-level position responsible for supporting sales of Value Added Services product together with sales people, and for post-sales technical enablement of clients across a broad range of Value Added Services products and Visa core technology. · Consulting clients abo ...
-
Tokyo, Japan Visa ￥6,000,000 - ￥12,000,000 per yearThis is a hybrid position responsible for supporting sales of Value Added Services product together with sales people, · and for post-sales technical enablement of clients across a broad range of Value Added Services products.Consulting clients about Value Added Services · Creati ...
-
Tokyo, Japan Visa ￥4,000,000 - ￥8,000,000 per yearSupport sales of Value Added Services product together with sales people, and for post-sales technical enablement of clients across a broad range of Value Added Services products and Visa core technology. · Consulting clients about Value Added Services and Visa core technology · ...
-
Tokyo Visa Full time￥6,000,000 - ￥12,000,000 per yearThe Marketing Manager plays a crucial role in driving Visa's marketing efforts in Japan. They are responsible for developing and executing strategic marketing plans to attract potential partners/clients and retain existing ones. · Execute strategic marketing plans with a focus on ...
-
Tokyo Visa ￥5,000,000 - ￥10,000,000 per yearMake an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. · Execute strategic marketing plans with a focus on sponsorship and partnership initiatives. · Support the Director to drive the development of new business opportunities through inno ...
-
Tokyo Visa Full time￥120,000 - ￥240,000 per yearReporting to the Head of Acceptance Sales, this role is responsible sales and post-sales technical enablement of clients across a broad range of Value Added Services products and Visa core technology, many of which are highly prioritized country-level strategic initiatives at Vis ...
-
Tokyo Visa ￥4,320,000 - ￥6,480,000 per yearMake an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. · Own sales targets and sell a subset of Visa products and solutions to Visa Japan clients · Explain technical products to clients in simple terms · Manage a subset of existing Visa a ...
-
Tokyo Usermind ￥600,000 - ￥1,200,000 per yearWe are looking for resourceful individuals to join our team who aren't afraid to dive into the details and understand the tools our customers use, and working with them to realize long term value. · As a Technical Success Manager, you will work with clients to understand the cust ...
-
Japan Atlas Copco ￥104,000 - ￥130,000 per yearThe purpose of the Japan Technical Training Manager is to lead the training and development of the Japan Service population and customers. · ...
-
Tokyo Usermind ￥4,000,000 - ￥8,000,000 per yearWe are looking for a Technical Success Manager to join our team. As a Technical Success Manager, you will work with clients to understand their programs and objectives, and leverage your technical expertise to build programs that drive adoption and value for the customer. · Drive ...
-
Tokyo Usermind ￥900,000 - ￥1,200,000 per yearAt Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. · Drive Customer Adoption and Optimize Programs · Build, configure, and execute services that align to cli ...
-
Tokyo Snowflake ￥60,000 - ￥120,000 per yearWe are looking for a Technical Account Manager to join our team. · This role combines technical and commercial responsibilities. On the technical side, you will become the post-sales technical lead for your assigned customer's workloads running on Snowflake. ...
-
Tokyo UsermindAt Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. · Building a category takes grit, determination, and an appreciation for the unconventional—but most of al ...
-
Tokyo Visa ￥5,000,000 - ￥10,000,000 per yearThe marketing team is responsible for promoting and selling Visa's products or services throughout various marketing channels. This can include tasks such as market research, advertising, promotion, sponsorship, cross border marketing, event planning, marketing services and clien ...
-
Tokyo Visa ￥60,000 - ￥120,000 per yearMake an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. · Own sales targets and sell a subset of Visa products and solutions to Visa Japan clients · Explain technical products to clients in simple terms · Manage a subset of existing Visa a ...
-
Tokyo, Japan Visa ￥2 - ￥4 per yearThis role leads sales and post-sales technical enablement of clients across Value Added Services products and Visa core technology. · ...
-
Tokyo Cinemo ￥8,000,000 - ￥15,000,000 per yearCinemo is a global provider of highly innovative infotainment products that make every screen an opportunity. As a Technical Project Manager, you will accompany strategic customers throughout the implementation of pre-sales and complex post-sales projects, ensuring that technical ...
-
Tokyo, Japan Qualtrics ￥9,000,000 - ￥12,000,000 per yearWe are looking for a Technical Success Manager to join our team. As a Technical Success Manager, you will work with clients to understand their programs and objectives, and leverage your technical expertise to build programs that drive adoption and value for the customer. · Drive ...
