Shibuya JLL Japan ¥2,500,000 - ¥5,000,000 per year
Overall Role

東京3拠点(オフィス)のオフィスサービスの提供とサポート

Duties& Responsibilities

チームメンバーとして、アカウント運営のサポート
アカウントマネジャーのサポート
KPI/SLA管理
お客様満足度調査
Account Management Planningの策定と実施
契約管理
予算管理
レポート対応
オフィスサービスに関連する予算管理と支払対応
固定資産管理(月次と年次)
ユーザーリクエスト対応
イベントサポート
車両管理業務
その他、保険管理、植栽管理業務などのサポート業務

Client Communications

定期レポートの提出とお客様が期待する改善を提案
お客様にとって有益になる情報の獲得と提供
信頼を獲得するために、必要なActionを構築する

Candidate Specification

Experience

ファシリティ業務または総務業務の経験を2年以上有すること
データ作成を含む事務作業の経験を2年以上有すること

Task Skills

関係者と粘り強く交渉し、良好な関係を築ける方
常に目標と改善を意識し、前向きに取り組むことが出来る方
柔軟な思考を持って、お客様やチームの問題に取り組める方
PCスキル(Microsoft Excel, Power Point, Wordなど)
向上心を持って新しい事を学ぼうと努められる方
英語は必須ではないが、前向きに対応する事が出来ること
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