Are You Looking
To make meaningful changes at the fastest-growing tech company in Japan?
For a fair, highly flexible, inclusive working environment where anyone regardless of their background can make an impact?
To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology
For a place where things are not just fast - but they happen now?
We Are Zeals - "Designing conversations. Driving conversions."
Zeals is not another chatbot. Our automated chat solution and conversational technology are changing the way consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps.
Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience.
Our last 3 years have been phenomenal.We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.
The goal is simple:
to "revolutionize hospitality on the Internet", unlocking digital customer service experiences that were limited to physical stores previously.
Just Getting Started…
We have recently secured a Series E funding totaling $33.8M led by JIC Venture Growth Investments and Salesforce Ventures. We are now ready to start our mission and expand our business beyond the Japanese market - LINK.
We're looking for a small group of elite teams to build the foundation of our global expansion.
Your Typical Day With Us
Ensuring our entire system and infrastructure are both functional and thoroughly available
Designing infrastructure that can scale in tandem with our growing business needs
Continuously improving CI/CD pipelines
Promoting best practices and engineering excellence
Works closely with IaC whilst managing multiple environments it possesses
Vigilant and attentive toward our security
Monitor existing system, serving as a first responder to any potential incident
What You'll Need
5+ years of experience working with either AWS or GCP
5+ years of experience with monitoring systems, we use Grafana
At least a year of proven experience with troubleshooting databases, preferably MongoDB and Elastic.
At least a year of experience working with Kubernetes
At least a year of experience with CI/CD pipelines, we use Github Actions, Helm and Argo CD
At least a year of programming in any language, we use Go, Bash, and Python
Currently eligible to work in Japan
Business-level English
What Makes You Stand Out
Infrastructure as code, especially Terraform
Experience developing Kubernetes operators
Basic Japanese language skills
MongoDB monitoring and querying
Don't Just Take Our Word For It
Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleagues
Our Tech Stack
Backend Languages:
Go, Python, Elixir
Frontend Languages:
HTML, CSS, JavaScript (TypeScript, , Recoil, Zod, Tanstack, etc)
Mobile Languages:
None
Infrastructure:
Google Cloud Platform, GCP Pub/Sub, Kubernetes, MongoDB, MySQL, Postgres, BigQuery, Elasticsearch, Qdrant
Configuration management tool:
Terraform
CI/CD:
Github Actions, ArgoCD, CircleCI
Monitoring:
Grafana, GCP Cloud Monitoring, GCP Logging, GCP Cloud Trace, Opsgenie
Data:
BigQuery, Parquet, Spark, Scala, Python, dbt
Knowledge Tools:
Confluence
Other:
GitHub / Slack / Jira
Process:
Scrum
Ready to roll up our sleeves
We're obsessed with bringing hospitality to everyone – whether it's our customers or you You're an individual with unique needs, and while we may not have ping-pong tables or all-you-can-drink espresso bars to offer, we promise you a once-in-a-lifetime experience and co-workers you'll be proud to brag about to your friends, family, or anyone you meet the next time you go out As an employer, we're ready to roll up our sleeves and change the status quo if it means making your experience better.
Salary Range :
competitive
Performance review:
twice a year
Holidays: 10 days of annual leave in the first year, weekends off, national holidays, summer and winter breaks, and 5 refreshment leave days per year
Visa support :
We sponsor visas for the right candidates
Flexible working :
Highly flexible, remote-first organization (in Japan), Interim work from overseas
Housing allowance (within 1.5KM away from office)
Club activity allowance
Team building allowance and Lunch allowance
Zeals Bar (bi-monthly free flow beer party)
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