Japan Accounts Receivable Leader

3日前

JP, Tokyo Solventum
Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Japan Accounts Receivable Leader

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

As an Accounts Receivable Leader, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

  • Total Ownership: Lead the Customer Issue Resolution (CIR) process across Japan as part of the area leadership team —from billing to collections to dispute resolution—with full accountability for performance, strategy, and transformation.
  • Impact at Scale: Influence customer experience for 2,000+ clients while managing a team of mixed resources; Employees, Contract Workers and Outsource Workers
  • Strategic Partnerships: Build senior relationships with key stakeholders (AP managers, procurement heads, business owners) across the health and dental industry.
  • Transformation Leader: Deploy global process frameworks, upskill teams, and lead change initiatives that shape the future of customer operations
  • KPI Mastery: Drive measurable results in Days Sales Outstanding, dispute resolution cycle times, and overdue payments.
  • Reports to Asia Revenue Operations Manager (based in Sydney)
  • Proven Leadership: You lead with clarity, empathy, and accountability—bringing out the best in diverse teams.
  • Customer Obsession: You solve problems before they escalate, delivering a frictionless experience across the customer journey.
  • Process Excellence: You see inefficiencies as opportunities and have a track record of improving operations using metrics, lean methods, or Six Sigma.
  • Strategic Communication: You're a confident communicator who can influence senior stakeholders and cross-functional teams with credibility.
  • Technical Agility: Experience with multiple ERP systems such as Microsoft Dynamics and tools like Salesforce? Even better.

What's in It for You?

  • Be part of a global, purpose-driven company improving lives by enabling better, smarter, safer healthcare
  • Lead regional transformation projects with visibility and support from senior global leadership.
  • Gain cross-functional exposure working with logistics, finance, IT, and commercial teams.
  • Flexible work environment (office based in Shinagawa, Tokyo) with career mobility across global markets.

Your Skills and Expertise 

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

  • Bachelor's degree or higher.

In addition to the above requirements, the following are also required:

  • 7+ years' experience in Accounts Receivable, Credit & Collections, Customer Service, Procurement, Finance, or Supply Chain.
  • Track record of leading and developing high-performance teams.
  • Fluent in English (written and spoken).
  • Six Sigma, Agile or Project Management certifications are a plus.

Work location: Tokyo, Japan

·       Hybrid (Onsite and Remote): Eligible

Travel: May include up to 5% domestic

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of . Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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