Overview
Overview
AI-led transformation is impacting every industry around the world. From telecommunications, Media, Gaming to financial services and retail. Customers across all Industries are asking Microsoft to help them reinvent their business, innovate, and digitally transform to today's new realities, leveraging AI.

Microsoft's Worldwide Telecommunications, Media and Gaming Industry Team
, part of the
Industry and Partner Organization
, is accountable for leveraging deep industry and technical expertise to enable
sales teams and partners
to
deliver
relevant, customized
industry solutions
and
services
,
built
on a secure,
integrated cloud platform
, to empower our
customers
to
digitally transform
their
businesses
by
leveraging AI
. It's no longer about one simple software solution; it's about creating a connected, secure, efficient, and scalable digital ecosystem. Further, they will guide our engineering teams to address key needs as part of the product roadmaps.

Our team culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. We also strive to have fun

The
Industry Advisor (IA)
role, operating at a strategic level with Microsoft's top Telecommunications, Media and Gaming customers, requires deep engagement and understanding of the
Telecommunications, Media and Gaming industry
and its challenges. The ideal candidate is a subject matter expert in the Telecommunications, Media and Gaming industry. The Industry Advisor will act as the industry leader in a customer centric account team and will strive to build relationships and become a trusted advisor to key business decision-makers, helping them digitally transform their business.

The role of IA focuses on
generating and owning industry relevant solutions
and
platform opportunities
, working and selling closely with Microsoft and its partners. This industry sales role delivers growth of Microsoft Cloud Services by building new relationships, uncovering opportunities, shape solutions that deliver measurable impact using Microsoft's cloud, AI, and data technologies. The role will partner closely with the world-wide industry sales teams and specialist sellers to share best practices and customer references/case studies to bring Microsoft's industry digital transformation stories to life.

If you have a passion for customer success and want to be part of the greatest digital revolution, we want to hear from you.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Spark innovation to re-imagine the future by facilitating envisioning / ideation sessions and developing multi-horizon roadmaps.
• Ignite, shape, and secure market-making business partnerships by leveraging business relationships with CxOs and Senior Business Executives.
• Drive account-based revenue by defining and landing industry plays across Telecommunications, Media and Gaming accounts and helps build qualified sales pipeline.
• Lead and orchestrate sales activities and customer engagement in partnership with account teams to deliver value, build trust, and exceed customer expectations as a strategic advisor.
• Develop thought leadership assets and best practices that can be levered by others to increase the success of the business and Microsoft.
• Collaborate with external partner ecosystem (e.g., business leaders, GSIs, ISVs) on client and partner planning and developing industry-specific strategies that add credibility and depth.
• Amplify externally / internally thought leadership on unique industry perspectives and innovations to accelerate Microsoft's credibility / brand / mindshare.
• Embody Microsoft's culture and values by modeling a growth mindset, contributing to others' success, and delivering impactful results that build on collective ideas and efforts.

Qualifications
Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 7 + years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
• OR Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 8 + years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
• OR equivalent experience.

Additional Or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 15 + years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
• OR Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 10 + customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
• OR equivalent experience.
• 7 + years proven people management and/or leadership experience.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.