Role Overview:
We are seeking an experienced M365 Consultant to lead and support Microsoft 365 (M365) implementation, migration, and optimization projects. The ideal candidate will have strong hands-on expertise across M365 services, excellent problem-solving skills, and the ability to work collaboratively with global teams.
Key Responsibilities:
· Design, implement, and manage M365 solutions (Exchange Online, SharePoint Online, Teams, OneDrive, Intune, Power Platform, etc.).
· Lead migration projects from on-premises or other cloud platforms to M365.
· Configure and optimize M365 security, compliance, and governance features.
· Troubleshoot and resolve complex M365 issues, providing Tier 2/3 support.
· Develop and maintain documentation, SOPs, and knowledge base articles.
· Conduct user training and adoption workshops.
· Collaborate with stakeholders to gather requirements and deliver tailored solutions.
· Stay updated on M365 roadmap, new features, and best practices.
Required Skills & Experience:
· 4+ years of hands-on experience with Microsoft 365 administration and support.
· Deep expertise in Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.
· Experience with Power Platform (PowerApps, Power Automate, Power BI) is a plus.
· Strong understanding of M365 security, compliance, and identity management.
· Proven track record in M365 migration projects.
· Scripting skills (PowerShell) for automation and management.
· Excellent communication and stakeholder management skills.
· Microsoft certifications (MS-100, MS-101, or equivalent) preferred.
Education & Certifications:
· Bachelor's degree in Computer Science, Information Technology, or related field.
· Relevant Microsoft certifications highly desirable.
· 2-5 years of experience in M365 technical design and implementations including IaaS, PaaS, and SaaS
· Microsoft Solution Architect Certification (Professional level) highly desired
· Excellent presentation & communication skills (both written and verbal)
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