The Group You'll Be A Part Of
The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes.
The Impact You'll Make
Directs the activities of a staff that develops, analyzes and maintains tools that support and automate processes for hardware or software product release. Develops standards, processes and controls for configuration and release activities. Provides guidance to developers and configuration/release team in the preparation of build analyses, design alternatives, installation scripts and programs, schedules and evaluations. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
What You'll Do
- Determining tool configurations for Lam tools (CVD, Etch or Clean)
- Aligning customer requirements with the configurations of the shipped Lam tool
- Creating equipment specifications and design documents
- Selecting local procured items, planning budgets, purchasing, and managing budgets
- Managing tool move-in and equipment connection tasks
- Travel ratio: typically 0~5%
Who We're Looking For
- Individuals with Job Grade other Job Grades can be considered upon consultation)
- Over 2 years of experience in the current role
- Management and project management skills are a plus
- Ability to actively communicate domestically and internationally without barriers such as department or age
- Possess teamwork that respects each other
- Able to take proactive actions
Preferred Qualifications
- Bachelor's degree or higher (Science and Engineering)
- Experience in mechanical or electrical work
- Management and project management skills are a plus
- Ability to understand and implement the company's management policies, etc.
- Knowledge of Lam equipment is a plus
- Ability to actively communicate domestically (both within and outside the company) and internationally without barriers such as department or age
- Business-level English proficiency (reading, writing, speaking)
- Business-level Japanese proficiency (reading, writing, speaking)
- Possess teamwork that respects each other
- Able to take proactive actions
- Experience in handling inquiries, negotiations, procedures, and acceptance of deliveries with clients is a plus
Our Commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
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