About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multi-tenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

We're looking for an experienced Senior Network Engineer to join our Global Cloud Ops team. Reporting to the Sr. Director, Network Engineering, you'll be responsible for:

• Representing Japan and covering customers within the region as a part of our global network engineering team.
• Deploying, operating, monitoring, and supporting the Zscaler worldwide production network inside multiple datacenters
• Demonstrating a proven track record of operating enterprise or telecom data center networks, while being a creative thinker, self-starter, problem solver, learner, and motivated by engineering excellence

What We're Looking for (Minimum Qualifications)

• Bachelor's Degree in Engineering or equivalent experience.
• Native Japanese speaker with fluency in English, able to participate in technical discussions in both languages.
• 5-8 years of experience working with high-speed fiber Ethernet networks and troubleshooting L2 and L3 Fiber Ethernet networks.
• Expertise in BGP routing operation and troubleshooting in both IPv4 and IPv6 for large-scale Enterprise or Telecom networks.
• Experience in remote Data Center operations with strong organizational skills and familiarity with ticketing and inventory systems.

What Will Make You Stand Out (Preferred Qualifications)

• Deep knowledge of protocols such as DNS, HTTPS, GRE, and IPsec, with hands-on troubleshooting experience.
• Strong hands-on experience in IP-packet analysis using tools like Wireshark.
• Strong understanding of Unix/Linux/FreeBSD systems and their role in network infrastructure
• Familiarity with Unix Shell scripts is a plus, while Python and Perl knowledge would be beneficial but not mandatory.
• Certifications such as JNCIP or CCIE

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At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more

Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.