Project Coordinator

2ヶ月前


Greater Tokyo Area Koeeru Inc.

About Koeeru

Koeeru is an internationally-minded, Japan-headquartered IT startup with offices in Kamakura and Hanoi. We specialize in
global marketing research
,
tourism DX
, and
data-driven customer experience platforms
, supporting leading brands in Japan and beyond.

We're now entering a new phase in our growth, and are seeking a
bilingual Project Coordinators
to join our
Japan Market Team.
Positions are based in Kanagawa or Tokyo, with partial remote flexibility.

Position Overview

As a
Project Coordinator
, you'll manage research and customer experience (CX) projects for Japanese clients, working across languages and teams.

You'll communicate with
Japanese clients
,
Vietnam-based engineers
, and
global vendors
, ensuring smooth project execution and high-quality deliverables.

Key Responsibilities

  • Manage
    market research, CX, and tourism DX
    projects end-to-end
  • Script and test online surveys based on client requirements
  • Communicate with
    Japanese clients
    to align project goals, timelines, and deliverables
  • Coordinate with
    Vietnam-based engineering and operations teams
    to ensure accurate setup
  • Manage
    translation and sampling vendors
    in English
  • Track project progress, troubleshoot issues, and ensure on-time delivery
  • Support data analysis and report preparation for client presentations

Requirements

  • Japanese:
    JLPT N2 or higher (business communication level required)
  • English:
    Business level (used for internal and vendor communication)

Experience:

  • 3–5 years in a
    Japanese B2B environment
  • Experience in
    market research
    ,
    CX
    , or
    CDP (Customer Data Platform)
    companies preferred
  • Excellent communication, organization, and multitasking skills
  • Comfortable working in a cross-cultural, multilingual environment
  • Experience with survey scripting tools or research platforms is a plus

What We Offer

  • Work with
    top Japanese brands
    on innovative global research and CX projects
  • Partial remote work
    from Kamakura or Tokyo
  • Collaborative, international work culture (Japan–Vietnam–global)
  • Mentorship and training from experienced researchers
  • Competitive salary and benefits

Ideal Candidate

You're a proactive communicator who enjoys managing complex projects, bridging cultures, and supporting clients in achieving meaningful insights.

Join Koeeru — and help shape the future of CX and tourism innovation in Japan.



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