Job Overview

The role primarily involves leading the promotion, design, and implementation of automated testing aimed at improving the quality of our multi-product lineup, particularly centered on our flagship product, Mico Engage AI.

You will be responsible for driving improvements in both the efficiency of quality assurance processes and overall product quality.

Our company has established a global development framework, actively enhancing collaboration among engineers located in Japan, India, and the Philippines.

Within this environment, bilingual QA engineers (Japanese and English) play an extremely vital role, serving as a bridge between these international teams.

Roles and Responsibilities
Planning and strategizing test automation across multiple products, including the flagship product
Designing, developing, operating, and maintaining automated tests
Integrating and managing automated tests within the CI/CD environment
Promoting QA process improvement and enhancing test efficiency
Communicating quality issues clearly with development teams, product managers, and stakeholders
Analyzing bugs, identifying root causes, and proposing improvements

Organizational Structure
You will be assigned to the QA team within the Innovation & Engineering Division
The QA team currently consists of 14 members

Career Path Opportunities
You can start from a role as a QA specialist or QA lead responsible for automated testing in a single product area
Depending on your preference, you will have the option to advance your career either toward becoming a specialist QA engineer or toward a managerial role within the QA team
With our organization rapidly expanding, there are abundant opportunities available to progress into management positions

The Appeal of Mico
Mico has set an ambitious goal: to become No. 1 in Asia by 2030, with a clear vision for global expansion
Achieving this goal requires tackling numerous challenges and overcoming obstacles
We provide an environment where you can fully leverage your skills and experience
At Mico, everyone is encouraged to take ownership and lead, making our culture of individual initiative and empowerment one of our greatest strengths

The Appeal of Working at Mico

Mico operates in a rapidly growing C-commerce market and has achieved 500% business growth in two years, securing a total of ¥6.3 billion in funding and becoming Japan's No.1 in LINE marketing.

The company is customer-focused, with a culture of "WOW THE CUSTOMER" dedicated to solving real challenges and delivering outstanding results.

Employees collaborate in an open, inclusive environment with a strong team spirit, surrounded by motivated colleagues who inspire daily personal and professional growth.

Tools/Technologies/Environment in Use

Web Backend:
TypeScript ), partial usage of Java (Spring Boot)

Web Frontend:
TypeScript ), Chakra UI

Database:
TiDB, Aurora MySQL, MemoryDB for Redis

Infrastructure:
AWS, Infrastructure as Code (IaC)

Middleware:
Nginx, Supervisor


Monitoring:
NewRelic, Sentry, AWS (CloudWatch)

Data Analysis:
BigQuery, Google Data Studio, Google Analytics, Metabase, Trocco

Environment Setup:
Docker

CI/CD:
GitHub Actions, Amplify Hosting, CloudFront

Source Code Management:
GitHub

Communication Tools:
Google Meet, Slack, Notion, Redmine, Jira, ClickUp

Required Skills and Experience
Daily conversational Japanese is acceptable if you have Business-level English fluency
3+ years of experience in automated testing
Practical experience with test frameworks such as Selenium, Cypress, or Playwright
Experience in test planning, design, and execution as a QA engineer
Experience creating test cases and scenarios
Knowledge and experience in software quality management

Preferred Skills and Experience
Experience integrating tests into CI/CD environments using tools such as Jenkins or GitHub Actions
Experience in web application development (backend and/or frontend)
Work experience in startup or agile environments
Experience conducting performance and load testing
Knowledge of and experience with cloud environments (e.g., AWS, GCP)
Experience as a team lead or mentor in a QA engineering role

Ideal Candidate Characteristics
Strong commitment to quality assurance, with the ability to proactively identify issues and propose improvements
Ability to smoothly collaborate with members from diverse cultural and professional backgrounds
Capability to think strategically from a broad perspective without being constrained by existing methods or approaches
Habitually and unconsciously engages in continuous learning
Ability to overcome challenging situations independently
High integrity and a strong sense of responsibility
Skilled in structuring, articulating, and clearly communicating thoughts or outputs
Practices open and transparent communication
Ability to drive projects forward by actively involving others

Not a Fit If
Tendency to blame others
Strong tendency to wait for instructions rather than proactively taking action

Work Location / Work System
Your preferred work location will be discussed(Osaka or Tokyo)
Flexible work styles are available depending on job responsibilities (remote/on-site)

Average On-Site Frequency:
About 4 days per month

Work Hours
Standard Schedule: 9:00 AM – 6:00 PM (includes a 1-hour break; overtime applicable)

Flexible Time:
Core hours from 10:00 AM to 4:00 PM
Certain grades may fall under a discretionary labor system, per company regulations

Holidays and Leave
Weekends (Saturday & Sunday), national holidays
Year-end and New Year holidays
Summer vacation
Bereavement leave
Paid leave (10 days granted upon joining, with additional days based on tenure)
Other company-designated holidays

Probationary Period
Generally 3 months (no changes in compensation or benefits during this period)

Benefits
Commuting allowance (including bicycle commuting)
Company laptop provided
Company phone provided (*role-specific)
Flexible start-time policy (every two months upon request)
Social insurance (health, pension, employment, workers' compensation)
Life and health support leave
Health checkup expenses covered
Parental and childcare support programs
Club activity support

Hiring Process
Document Screening
Casual Interview (Japanese Language Check)
First Interview
Second Interview
Reference Checks
Final Interview
Job Offer Meeting
*The hiring process is subject to change
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